Senior Manager, Construction Technology Deployment

Suffolk Construction•Boston, MA

About The Position

The Senior Manager, Construction Technology – Mission Critical leads field-facing deployment and operational management of construction technology across Suffolk’s Mission Critical portfolio. This embedded operations role requires active presence across Mission Critical projects and provides hands-on technology leadership at the field level. The position ensures project teams effectively deploy and use Suffolk’s technology standards across software, hardware, equipment, and workflows. Working with Operations, Digital Engineering, Product Management, and project leadership, the Senior Manager translates enterprise technology strategy into consistent project-level execution from pursuit through closeout. The role owns portfolio-level results for technology adoption, utilization, and pilot execution, and helps shape a scalable national deployment model for the Mission Critical portfolio. It supports Suffolk’s Operational Excellence vision of predictable, standardized, technology-enabled project delivery.

Requirements

At least 8 years of experience in construction operations, construction technology, Digital Engineering, BIM/VDC, field technology, or a related discipline supporting large, complex construction programs.
Bachelor’s degree in construction management, engineering, architecture, or a related field, or equivalent experience.
Demonstrated success leading technology deployment, change management, training, and compliance programs for enterprise technology rollouts across multiple projects or regions, while driving adoption, operational consistency, and measurable business outcomes.
Track record of planning, running, and evaluating technology pilots, including defining success criteria and performance metrics in partnership with Product Management.
Experience supporting pursuit teams and presenting technology approaches and requirements to clients.
Strong command of construction project delivery, field operations, scheduling, digital engineering, and integration of software, hardware, and field workflows.
Working knowledge of reality capture, laser scanning, drones, field hardware, digital collaboration platforms, and enterprise construction technology ecosystems.
Understanding of OSHA requirements and safe operation of field technology on active construction sites.
Ability to influence project teams, operational leaders, and cross-functional stakeholders without direct authority, while building trust and alignment.
Ability to interpret operational data and technology performance metrics to improve project execution, adoption, and decision-making.
Excellent communication, organizational, and relationship-management skills, with the ability to engage with field teams, executive leadership, clients, and technology partners.
Ability to maintain day-to-day presence on active job sites and travel approximately 75%.

Nice To Haves

Experience on Mission Critical, Advanced Manufacturing, or similar complex capital projects.
Familiarity with client security and confidentiality requirements.
FAA Part 107 remote pilot certification.
OSHA 30-hour construction safety training and/or additional field technology certifications, as applicable.

Responsibilities

Support pursuit, preconstruction, and project setup by explaining Suffolk’s Technology Strategy, addressing client technology needs and requirements, and establishing a project-level technology plan aligned with Suffolk requirements, Standard Operating Procedures, and project needs before execution.
Partner with project leadership to lead deployment and adoption of Suffolk’s Construction Technology Toolbox across the Mission Critical portfolio, ensuring consistent implementation of software, hardware, and field workflows throughout the project lifecycle.
Maintain day-to-day presence on Mission Critical projects and provide hands-on field technology leadership alongside project teams, field technology personnel, and trade partners.
Manage Mission Critical technology deployment plans and track software and field hardware, including drones, laser scanning, and reality capture, to ensure project requirements are met.
Mature field-training, asset-management, and equipment-readiness processes, and identify potential manufacturer partnerships.
Operationalize and evaluate portfolio technology pilots with Suffolk Technology and Product Management, including project selection, success criteria, data collection, findings, and recommendations.
Train project teams and increase their participation and responsibilities during pilots.
Provide Product Management with field feedback, operational insights, and client requirements to inform product roadmaps and enhancement priorities.
Support national deployment of new enterprise technology standards through training, change management, and compliance enforcement.
Monitor portfolio-wide technology adoption, utilization, compliance, and operational performance; use data and field observations to identify improvement opportunities and assess measurable business value.
Serve as the operational technology liaison between Mission Critical Operations, Digital Engineering, and other technology stakeholders, establishing ownership, communication pathways, and accountability.
Collaborate on Jobsite of the Future capabilities and other technology programs exploring project delivery innovation.
Coach, mentor, and influence project teams, field technology personnel, and trade partners to drive adoption, consistency, and accountability without relying on direct authority.
Lead continuous improvement initiatives to standardize successful deployment practices, capture lessons learned, and scale Mission Critical technology operations nationally with regional leaders.
Contribute to the strategy and operating model for a high-performing Construction Technology Deployment organization supporting the growth of the Mission Critical business.