Deployment Manager

goTenna•Jersey City, NJ
•$100,000 - $140,000

About The Position

We are seeking a Deployment Manager to lead planning and coordination for large-scale customer events, exercises, demonstrations, and product deployments. Reporting to the VP of Program Management, this role provides cross-organizational support and serves as the central coordination point among customers, partners, and internal teams. The Deployment Manager translates external requirements into executable plans and coordinates the people, equipment, approvals, logistics, and information needed for successful execution. Significant travel is expected for customer and partner planning meetings, site surveys, deployment and readiness reviews, and selected demonstrations, exercises, test events, and product deployments. Travel frequency and duration vary with event schedules and customer needs, and may include multi-day trips or short-notice changes. The role may require travel to customer and deployment locations, meeting applicable customer and test-range access and credentialing requirements, and lifting up to 30 pounds. Eligibility to obtain and maintain a U.S. security clearance may be required.

Requirements

  • Three or more years of experience in deployment coordination, field operations, event planning, project coordination, or a related role supporting technology products or services.
  • Experience coordinating multi-stakeholder activities involving customers, internal teams, vendors, or subcontractors.
  • Ability to develop and maintain schedules, track actions and dependencies, identify risks, and follow through on open items.
  • Strong written and verbal communication skills, including experience leading planning meetings and communicating with technical and non-technical stakeholders.
  • Ability to manage multiple priorities, respond to changing requirements, and travel to customer or deployment locations as needed.
  • Proficiency with project tracking and collaboration tools.
  • Ability to meet applicable customer and test-range access and credentialing requirements.
  • Ability to lift up to 30 pounds.
  • May require eligibility to obtain and maintain a U.S. security clearance.

Nice To Haves

  • Supported government, public safety, defense, or other mission-focused customers.
  • Planned or executed field deployments, site surveys, installation activities, logistics, site access, security requirements, or spectrum coordination.
  • Worked hands-on with wireless communications, networking, or hardware products in demonstrations, exercises, or deployments.
  • Coordinated external service providers, installation partners, or subcontractors.

Responsibilities

  • Coordinate with customers, partners, and internal teams to define requirements, objectives, responsibilities, timelines, locations, and execution plans for customer events, exercises, demonstrations, and deployments.
  • Develop and maintain deployment schedules, milestones, agendas, and coordination plans; track open questions, requests for information, actions, decisions, dependencies, and risks through resolution.
  • Identify and coordinate readiness requirements, including site surveys, site and visitor access, spectrum authorizations, security paperwork, approvals, and other execution prerequisites.
  • Coordinate personnel, equipment, logistics, travel, and technical support across internal teams and external partners.
  • Confirm readiness with stakeholders and support day-of coordination as needed, adapting plans to schedule changes, site conditions, and emerging issues.
  • Provide status updates on progress, readiness, risks, and dependencies; escalate customer, schedule, resource, access, approval, or technical issues.
  • Assist with post-deployment follow-up; document outcomes, lessons learned, and remaining actions; maintain deployment plans, meeting notes, action logs, and related records.

Benefits

  • Equity
  • 401(k) plan
  • Unlimited PTO
  • Parental Leave with Pay
  • Holiday pay (including December recess)
  • Medical, Dental, Vision and life insurance
  • Pre-tax benefits
  • Short- and Long-term disability plans
  • Professional Development Stipend
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