Senior Manager Conferences & Events - Park MGM

MGM Resorts International

9d • Onsite

About The Position

The Senior Catering Manager assists in overseeing daily catering operations, with a focus on strategic planning, staff development, and implementing standard operating procedures. The role supports revenue growth by managing high-profile clients, coordinating event details, and ensuring exceptional service throughout the catering process. It is directly responsible for high-revenue, high-profile convention clients and works with them on menu planning, setup, décor budgets, and billing details. The position also assists the Director with budgeting and forecasting, sales strategy, daily team oversight, service standards, departmental policies, and human resources responsibilities.

Requirements

• At least 2 years of relevant experience in catering, conventions, and/or banquets.
• Ability to work a varied schedule based on business needs, including weekends and holidays.
• Must be at least 21 years of age.

Nice To Haves

• Strong knowledge of catering.
• Prior experience in a similar boutique or luxury resort setting.

Responsibilities

• Manage high-revenue and high-profile convention clients, including food and beverage revenue, menu planning, event setup, décor budgets, and billing details.
• Assist the Director in achieving annual budget and monthly forecasting goals through research, development, evaluation, and implementation of products, services, technology, and processes.
• Conduct annual competitor menu cost comparison analysis and contribute to forecast reporting.
• Implement wedding and social marketing strategies aimed at off-peak catering dates.
• Contribute to sales strategy to maximize revenue and mitigate risk by reviewing space availability, negotiating and monitoring definite contracts, writing catering discount clauses, and cultivating client relationships.
• Direct and oversee the Catering team’s daily event-handling and execution activities.
• Direct and coach staff on performance, providing corrective feedback and praise as appropriate.
• Ensure the team and self adhere to property guest-service and brand standards; refine service standards and model professional guest interactions.
• Assist the Director in establishing, implementing, and enforcing Catering departmental policies and procedures.
• Manage assigned department human resources responsibilities, including fostering teamwork, performance feedback, recognition, mutual respect, and employee satisfaction.
• Support quality hiring, staffing-level evaluation, training, and succession planning processes that reflect the company’s diversity commitment.

Benefits

• Wellness incentive programs to support physical and mental health.
• Company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development programs, networking opportunities, and community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed