Senior Manager, Commercial Solutions

Progyny, Inc.•New York, NY

10d•$115,000 - $125,000

About The Position

The Senior Manager, Commercial Solutions is a growth and solutions specialist responsible for expanding Progyny’s product offerings within existing client relationships. The role partners with Client Success Managers (CSMs), who retain ownership of client relationships, and provides subject-matter expertise and value storytelling for Progyny’s expanding product suite. The position delivers consistent solution storytelling, consultative guidance, and commercial execution while allowing CSMs to focus on retention, renewals, and client experience. The role leads the end-to-end upsell process for new products, from discovery through proposal, negotiation, and signed contract. It develops tailored solution narratives and recommendations, navigates pricing and contract discussions, coordinates deal execution with internal teams, and manages the handoff after signing. The position also tracks pipeline and sales performance and shares client insights to support product development, enablement, and go-to-market strategy. Candidates must be based in the United States and authorized to work in the United States without current or future visa sponsorship. This is not a remote international or digital nomad position. For NYC-based applicants, the stated annual salary range is $115,000–$125,000. Total compensation includes base salary, cash bonus, and equity.

Requirements

At least 4 years of experience in consultative B2B sales, commercial account expansion, or solution consulting, with a track record of selling additional products to existing clients and meeting revenue or growth goals.
Experience in sales, Client Success, or account management, with direct responsibility for growing existing accounts through discovery, opportunity qualification, proposal development, objection handling, pricing and contract negotiations, and closing expansion deals.
Strong discovery and solution recommendation skills, including the ability to connect product capabilities to client needs and business priorities.
Clear, compelling communication skills, including experience delivering product demonstrations, presenting business cases, and explaining ROI to decision-makers.
Experience partnering with Client Success or account management teams while owning the sales process and the CSM retains responsibility for the overall client relationship.
Cross-functional collaboration experience with Finance, Legal, Product, and Implementation to execute agreements and ensure a smooth post-signing handoff.
Pipeline management and forecasting skills, including maintaining accurate opportunity records and tracking deal progress, conversion rates, and revenue impact.
Must be based in the United States.
Must be authorized to work in the United States without the need for visa sponsorship, now or in the future.

Nice To Haves

Experience in healthcare, employee benefits, digital health, or another complex B2B environment with multiple decision-makers.
Experience selling to employers, benefits leaders, or HR teams.
Experience introducing new products to an established client base.

Responsibilities

Lead the end-to-end upsell motion for new products, from discovery through proposal, negotiation, and signed contract, in partnership with the CSM.
Develop and deliver solution narratives using demos, client journeys, ROI frameworks, and industry benchmarks.
Build and maintain subject-matter expertise across Progyny’s expanded product suite, including features, outcomes, guarantees, and competitive differentiation.
Translate client needs and pain points into tailored recommendations aligned with business goals.
Navigate pricing discussions, guarantees, objections, and contract terms.
Coordinate with Finance, Legal, Product, and Implementation to support smooth deal execution.
Partner with CSMs to qualify opportunities, clarify client context, and align product positioning with account strategy.
Preserve the CSM’s role as trusted advisor and client advocate, rather than sales owner.
Lead structured post-contract handoffs, documenting client commitments, success metrics, and expectations.
Share thematic client insights to inform product development, enablement, and go-to-market strategy.
Monitor and report on pipeline health, conversion rates, deal velocity, and revenue impact.

Benefits

Paid family and parental leave.
Preconception, fertility, and family-building benefits, including egg freezing, IVF, and adoption support.
Family and pet care fund.
Health, dental, vision, and life insurance options for employees and family.
Free in-person, virtual, and text-based mental health and wellness support.
Paid time off, including vacation, sick leave, personal days, and summer flex time.
Company equity.
Bonus program.
401(k) plan with company match.
Access to on-demand legal and financial advice.
Learning and development programs and a mentorship program.
Company social events, including an annual volunteer day and donation matching.
Flex days, with three days a week in the office for employees reporting into the NY office.
Onsite meals and snacks for employees reporting into the NY office.
Menopause and midlife care.
Parents’ Employee Affiliation Group.