Senior Manager Commerce Growth & Operations

NBCUniversal•New York, NY

1d•Hybrid

About The Position

NBC News Digital is seeking a Senior Manager of Commerce Growth & Operations to lead the planning and execution of strategic, cross-functional initiatives across Shop TODAY and NBC Selected. The position serves as a central project management lead for the Commerce organization, translating business priorities into structured plans and driving revenue-focused initiatives from planning through execution. The Senior Manager establishes timelines and milestones, coordinates stakeholders and dependencies, identifies risks and blockers, and maintains alignment and accountability throughout project lifecycles. The role works across Editorial, Product, Analytics, Business Intelligence, AI, Partnerships, Finance, Audience Development, and Leadership. It supports Commerce planning, performance reporting, operational improvements, and strategic initiatives. The position also manages and develops one direct report focused on site operations. This position currently follows a hybrid schedule, requiring work from the office at least four days per week.

Requirements

At least 6 years of experience in Project Management, Program Management, Digital Affiliate Commerce, Business Operations/Strategy, or a related field.
Understanding of affiliate commerce, including key networks, technology providers, tracking implementation and limitations, and reporting.
Demonstrated experience leading complex cross-functional projects from planning through execution, including developing plans, managing timelines and dependencies, and coordinating stakeholders.
Ability to manage multiple concurrent projects and priorities in a fast-paced environment with attention to detail and follow-through.
Experience identifying project risks, blockers, and dependencies and driving teams toward resolution.
Strong communication skills, including experience providing clear project updates, surfacing decisions and risks, and communicating with senior and executive-level stakeholders.
Strong analytical skills and ability to interpret performance information and use data to inform project priorities and decisions.
Experience managing or developing team members.
Unrestricted employment authorization to work in the United States.
Submit a resume/CV through nbcunicareers.com to be considered.

Nice To Haves

Experience working in Affiliate Commerce, E-Commerce, Digital Media, or Publishing.
Proactive, solutions-oriented approach, with the ability to identify problems and independently drive solutions.
Comfort operating in ambiguous environments and creating structure around new or evolving initiatives.
Strong stakeholder-management skills, including building relationships, establishing accountability, and influencing without direct authority.
Experience partnering with Editorial, Product, Analytics, Marketing, Finance, and Technology teams.
Ability to balance strategic thinking with hands-on project execution.
Strong organizational skills and ability to manage complex projects with multiple workstreams, stakeholders, and dependencies.
Curiosity about emerging technologies and their potential applications within Digital Commerce.
Strong executive presence and ability to distill complex projects and information into concise, decision-oriented communications.

Responsibilities

Serve as a central project management lead for strategic initiatives spanning multiple Commerce teams, driving projects from planning through execution.
Help evaluate new affiliate networks, vendors, and technology partners by leading initial reviews and collecting stakeholder feedback before handing work to Product for execution.
Lead cross-functional project planning and execution for initiatives across Shop TODAY and NBC Selected, translating business and go-to-market strategies into actionable plans.
Identify opportunities to improve workflows, operational efficiency, project execution, and customer experience, and partner with relevant teams to implement scalable solutions.
Support annual and ongoing Commerce planning by translating organizational priorities and goals into roadmaps, project plans, measurement frameworks, and execution plans.
Coordinate execution across Editorial, Product, Analytics, Business Intelligence, AI, Partnerships, Finance, Audience Development, and Leadership; clarify responsibilities and manage dependencies.
Review weekly Commerce pacing reports for leadership, identifying growth drivers, opportunities, and areas requiring attention.
Develop a monthly executive-level Commerce business report tracking performance against goals and providing updates on strategic initiatives and projects.
Use performance data and cross-functional input to identify trends, risks, and opportunities and inform project priorities and decisions.
Establish accountability across project teams, clarify deliverables and deadlines, and follow up to keep workstreams on track.
Identify project risks, blockers, and dependencies; develop mitigation plans, facilitate resolution, and escalate issues as appropriate.
Provide clear project status communications to stakeholders and senior leadership, covering progress, milestones, risks, dependencies, decisions, and next steps.
Manage and develop one direct report focused on site operations, providing strategic direction, prioritization, and professional development.