Senior Manager Commerce Growth & Operations

NBCUniversal•New York, NY

17h•$110,000 - $120,000•Hybrid

About The Position

NBC News Digital is seeking a Senior Manager of Commerce Growth & Operations to lead the planning and execution of strategic, cross-functional initiatives across its commerce businesses, Shop TODAY and NBC Selected. The role serves as a central project management lead for the Commerce organization, translating business priorities into structured plans and driving revenue-focused initiatives from planning through execution. It establishes timelines and milestones, coordinates stakeholders and dependencies, identifies risks and blockers, and keeps teams aligned and accountable throughout the project lifecycle. The role partners with teams across Editorial, Product, Analytics, Business Intelligence, AI, Partnerships, Finance, Audience Development, and Leadership. It supports commerce planning, reviews performance and pacing reports, develops executive-level business reporting, and uses data and stakeholder input to inform priorities and decisions. The position also manages and develops one direct report focused on site operations. The ideal candidate is organized, strategic, collaborative, and comfortable navigating a complex organization, managing concurrent initiatives, and creating structure in ambiguous environments. They have strong communication and analytical skills, knowledge of affiliate commerce and affiliate tracking, and experience with budget planning and cross-functional project leadership. This hybrid position requires working from the office at least four days per week. It is eligible for company-sponsored benefits, including medical, dental and vision insurance, a 401(k), paid leave, tuition reimbursement, discounts, and other perks. Salary range is $110,000–$120,000 per year, and the position is bonus eligible.

Requirements

At least 6 years of experience in Project Management, Program Management, Digital Affiliate Commerce, Business Operations/Strategy, or a related field.
Understanding of affiliate commerce, including key networks, technology providers, tracking implementation and limitations, and reporting.
Demonstrated experience leading complex cross-functional projects from planning through execution, including project plans, timelines, dependencies, and stakeholder coordination.
Ability to manage multiple concurrent projects and priorities in a fast-paced environment with attention to detail and follow-through.
Experience identifying project risks, blockers, and dependencies and driving teams toward resolution.
Strong communication skills, including providing project updates, surfacing decisions and risks, and communicating with senior- and executive-level stakeholders.
Strong analytical skills and ability to interpret performance information and use data to inform priorities and decisions.
Experience managing or developing team members.
Unrestricted employment authorization to work in the United States.
Submit a resume/CV through nbcunicareers.com to be considered.

Nice To Haves

Experience in Affiliate Commerce, E-Commerce, Digital Media, or Publishing.
Proactive, solutions-oriented mindset and ability to independently identify problems and drive solutions.
Comfort operating in ambiguous environments and creating structure around new or evolving initiatives.
Strong stakeholder-management skills, including building relationships, establishing accountability, and influencing teams without direct authority.
Experience partnering with Editorial, Product, Analytics, Marketing, Finance, and Technology teams.
Ability to balance strategic thinking with hands-on project execution.
Strong organizational skills and ability to manage complex projects involving multiple workstreams, stakeholders, and dependencies.
Curiosity about emerging technologies and their potential applications within Digital Commerce.
Strong executive presence and ability to distill complex projects and information into concise, decision-oriented communications.

Responsibilities

Serve as the central project management lead for strategic initiatives across Commerce teams, driving projects from planning through execution and keeping stakeholders aligned.
Help evaluate new affiliate networks, vendors, and technology partners by leading initial reviews, gathering stakeholder feedback, and passing work to Product for execution.
Lead cross-functional planning and execution for initiatives across Shop TODAY and NBC Selected, translating business and go-to-market strategies into actionable plans.
Identify opportunities to improve workflows, operational efficiency, project execution, and customer experience, and partner with teams to implement scalable solutions.
Support annual and ongoing Commerce planning by translating organizational priorities and goals into roadmaps, project plans, measurement frameworks, and execution plans.
Coordinate project execution across Editorial, Product, Analytics, Business Intelligence, AI, Partnerships, Finance, Audience Development, and Leadership; clarify responsibilities and manage dependencies.
Review weekly Commerce pacing reports for leadership and identify growth drivers, opportunities, and areas requiring attention.
Develop a monthly executive-level Commerce business report tracking performance against goals and providing updates on strategic initiatives and key projects.
Use performance data and cross-functional input to identify trends, risks, and opportunities and inform priorities, decisions, and next steps.
Establish project accountability, ensure owners understand deliverables and deadlines, and follow up to keep workstreams on track.
Identify project risks, blockers, and dependencies; develop mitigation plans, facilitate resolution, and escalate issues when appropriate.
Communicate project status to stakeholders and senior leadership, including progress, milestones, risks, dependencies, decisions needed, and next steps.
Manage and develop one direct report focused on site operations, providing strategic direction, prioritization, and professional development.