Senior Maintenance Technician - The REVL
About The Position
The Senior Maintenance Technician maintains the physical assets of the property management portfolio, ensuring apartments and common areas are in excellent working order. The role emphasizes customer service, timely work-order completion, safety, and compliance with property policies. The technician completes make-ready work on vacant apartments within seven days of vacancy and serves as a leader and mentor to peers. The description identifies HVAC universal certification as specifically required. The position includes advanced troubleshooting of plumbing, HVAC, and electrical systems; installation and servicing of smart-home devices and electronic access controls; repair of high-end appliances; oversight and quality control of contractors; mentoring junior technicians; proactive maintenance of common areas and elevators; and professional service in occupied homes. The technician responds to maintenance requests, performs repairs and preventative maintenance, completes unit turnovers, inspects property systems and common areas, maintains records and supplies, and communicates with residents and staff. The role also includes seasonal or emergency duties such as snow removal and landscaping, and scheduled on-call coverage for after-hours emergencies.
Requirements
- High school diploma or equivalent.
- Minimum 2–3 years of experience in property maintenance, apartment maintenance, or a related field.
- HVAC universal certification is identified as specifically required.
- Valid driver's license and reliable transportation.
- Proficiency with hand tools, power tools, and maintenance equipment.
- Strong working knowledge of electrical, plumbing, HVAC, and carpentry systems.
- Ability to read and interpret technical manuals, schematics, and service requests.
- Strong organizational and time-management skills to handle priorities and meet deadlines.
- Effective written and verbal communication skills.
- Ability to lift and carry up to 50 pounds, climb ladders, bend, kneel, walk, and stand for extended periods, and work in all types of weather.
- Ability to operate machinery and equipment safely.
- Ability to work scheduled on-call coverage for after-hours emergencies.
Nice To Haves
- Technical or vocational training.
- Certification in HVAC, CPO (Certified Pool Operator), or other specialized trades is listed as a plus, although HVAC universal certification is also identified as specifically required.
- Bilingual English/Spanish ability.
- Experience with smart-home devices, electronic access controls, and smart thermostats.
- Specialized experience with luxury appliances such as front-load washers, French door refrigerators, and wine coolers.
Responsibilities
- Respond promptly to service requests and work orders, prioritizing emergency repairs.
- Perform routine and complex plumbing, electrical, HVAC, appliance, carpentry, drywall, lock, window, door, and exterior maintenance repairs.
- Perform HVAC preventative maintenance, filter changes, and diagnosis and repair of minor system issues.
- Complete vacant-unit make-ready work within seven days of vacancy, including inspections, punch-list work, system testing, appliance repairs, and lock rekeying.
- Conduct a final make-ready walkthrough with the Community Manager or supervisor to confirm work meets quality standards.
- Inspect common areas, grounds, and building systems regularly to identify and address maintenance needs proactively.
- Follow safety procedures, OSHA requirements, and proper chemical and tool handling practices.
- Maintain accurate records of work performed, time, materials, and follow-up needs.
- Manage inventory of maintenance supplies, tools, and equipment.
- Assist with snow removal, landscaping, and other seasonal or emergency duties as needed.
- Communicate professionally with residents, tenants, property staff, and management about work-order status and repair timelines.
- Install and service IoT devices, electronic access controls, and smart thermostats.
- Service luxury appliances, including front-load washers, French door refrigerators, and wine coolers.
- Oversee third-party vendors during unit upgrades to ensure property standards are met.
- Train and mentor junior technicians on property-specific systems and shut-off locations.
- Provide respectful, clear service while resolving work orders in occupied homes.
- Be available on-call for scheduled after-hours emergencies.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
