Senior Maintenance Technician - The REVL

Vidalta Residential•Fort Worth, TX

About The Position

The Senior Maintenance Technician maintains the physical assets of the property management portfolio, ensuring apartments and common areas are in excellent working order. The role emphasizes customer service, timely work-order completion, safety, and compliance with property policies. The technician completes vacant-apartment make-readies in accordance with Vidalta’s expectations and within seven days of vacancy, and serves as a leader and mentor to peers. The posting identifies advanced troubleshooting in plumbing, HVAC, and electrical systems; experience with smart-home devices and electronic access controls; luxury-appliance repair; contractor oversight and quality control; mentoring junior technicians; proactive preventative maintenance; and polished communication with residents as important capabilities. The position responds to service requests and performs routine and complex repairs involving plumbing, electrical systems, HVAC, appliances, carpentry, drywall, locks, windows, doors, and exterior upkeep. It also includes inspecting vacant units, documenting make-ready requirements, completing repairs and system tests, rekeying locks, and conducting final quality walkthroughs with the Community Manager or supervisor. Additional duties include inspecting common areas and building systems, following safety procedures, maintaining work and inventory records, assisting with seasonal or emergency duties, and communicating professionally with residents and property staff. Performance is measured by work-order completion, completion time, unit-turn time, resident satisfaction, and safety and compliance.

Requirements

High school diploma or equivalent.
At least 2–3 years of experience in property maintenance, apartment maintenance, or a related field.
HVAC universal certification is identified as a specific certification the ideal candidate possesses.
Proficiency with hand tools, power tools, and maintenance equipment.
Strong working knowledge of electrical, plumbing, HVAC, and carpentry systems.
Ability to read and interpret technical manuals, schematics, and service requests.
Strong organizational and time-management skills, including the ability to manage multiple priorities and meet deadlines.
Effective written and verbal communication skills.
Valid driver’s license and reliable transportation.
Ability to lift and carry up to 50 pounds, climb ladders, bend, kneel, walk, and stand for extended periods, and work in all types of weather.
Ability to operate machinery and equipment safely.
Availability for scheduled on-call after-hours emergencies.

Nice To Haves

Technical or vocational training.
Certification in HVAC, CPO (Certified Pool Operator), or other specialized trades is a plus; the posting also specifically identifies HVAC universal certification as a capability of the ideal candidate.
Bilingual English/Spanish skills.
Experience with smart-home IoT devices, electronic access controls, and smart thermostats.
Specialized knowledge servicing luxury appliances, including front-load washers, French-door refrigerators, and wine coolers.
Advanced troubleshooting of plumbing, HVAC, and electrical systems in a podium footprint.
Experience overseeing contractors and training junior technicians.

Responsibilities

Respond promptly to service requests and work orders, prioritizing emergency repairs.
Repair plumbing fixtures, drains, and leaks; troubleshoot minor electrical issues and replace ballasts; maintain and repair HVAC systems; diagnose and repair appliances; perform drywall, painting, cabinet, carpentry, lock, window, door, and exterior-building repairs.
Complete vacant-unit make-ready work, including a pre-move-in inspection and punch list, aesthetic and system repairs, appliance diagnostics, rekeying locks, and a final walkthrough with the Community Manager or supervisor.
Complete make-ready work within seven days of vacancy and in accordance with Vidalta’s expectations.
Inspect common areas, grounds, and building systems to identify maintenance needs proactively.
Follow safety procedures and guidelines, including OSHA requirements and proper handling of chemicals and tools.
Maintain accurate records of maintenance work, time spent, materials used, and follow-up needs.
Manage and maintain inventory of maintenance supplies, tools, and equipment.
Assist with snow removal, landscaping, and other seasonal or property-related emergency duties as required.
Communicate work-order status and repair timelines to residents and property management staff.
Provide professional, courteous, and friendly service to residents, tenants, and property staff.
Mentor and train junior technicians on property-specific system details and shut-off locations.
Oversee third-party vendors during unit upgrades to ensure property structural and aesthetic standards are met.
Identify and address preventative maintenance needs in high-traffic common areas and elevators.
Be on call for after-hours emergencies as scheduled.