Senior Maintenance Technician - Richardson

Vidalta Residential•Richardson, TX

About The Position

The Senior Maintenance Technician maintains the physical assets of the property management portfolio and keeps apartment units and common areas in excellent working order. The role emphasizes customer service, timely work-order completion, safety, and compliance with property policies. The technician completes make-ready work on vacant apartments within seven days of vacancy and is expected to serve as a leader and mentor to peers. HVAC universal certification is specifically identified as required.

Requirements

High school diploma or equivalent.
At least 2 years of experience in property maintenance, apartment maintenance, or a related field.
HVAC universal certification; the posting specifically identifies this certification as required.
Proficiency with hand tools, power tools, and maintenance equipment.
Strong working knowledge of electrical, plumbing, HVAC, and carpentry systems.
Ability to read and interpret technical manuals, schematics, and service requests.
Strong organizational and time-management skills to manage multiple priorities and meet deadlines.
Effective written and verbal communication skills.
Valid driver's license and reliable transportation.
Ability to lift and carry up to 50 pounds, climb ladders, bend, kneel, walk, and stand for extended periods, and work in all types of weather.
Ability to operate a variety of machinery and equipment safely.
Availability for scheduled on-call after-hours emergencies.

Nice To Haves

Technical or vocational training.
Certification in CPO (Certified Pool Operator) or other specialized trades.
Bilingual English/Spanish ability.

Responsibilities

Troubleshoot plumbing, HVAC, and electrical systems, including high-level diagnostics in a podium footprint.
Install and service IoT devices, electronic access controls, and smart thermostats.
Repair luxury appliances, including front-load washers, French door refrigerators, and wine coolers.
Oversee third-party vendors during unit upgrades and ensure work follows property structural and aesthetic standards.
Train junior technicians on property-specific systems and shut-off locations.
Identify and address potential maintenance issues in high-traffic common areas and elevators proactively.
Communicate respectfully and clearly with residents while completing work orders in occupied homes.
Respond promptly to service requests and work orders, prioritizing emergency repairs.
Perform plumbing repairs, including fixture repairs or replacement, drain unclogging, and leak resolution.
Troubleshoot and repair minor electrical issues, including switches, outlets, light fixtures, and ballasts.
Perform HVAC preventive maintenance, filter changes, and diagnosis and repair of minor system issues.
Diagnose and repair common residential appliances such as washers, dryers, refrigerators, and stoves.
Complete minor carpentry and drywall tasks, including wall repairs, painting, and cabinet repairs.
Perform general maintenance such as lock, window, and door repairs, and exterior building upkeep.
Complete all work required for unit turns and deliver move-in-ready apartments in a timely manner.
Inspect vacant units before move-in, document required repairs, replacements, and cleaning, and create make-ready punch lists.
Complete make-ready punch-list tasks, test plumbing, electrical, and HVAC systems, repair appliances, and rekey locks according to security policy.
Conduct a final unit walk-through with the Community Manager or supervisor to verify work meets company standards.
Inspect common areas, grounds, and building systems and address maintenance needs proactively.
Follow safety procedures, OSHA requirements, and safe practices for handling chemicals and tools.
Maintain accurate records of work performed, time spent, materials used, and follow-up needs.
Manage inventory of maintenance supplies, tools, and equipment.
Assist with snow removal, landscaping, and other emergency duties as required by seasonal or property needs.
Communicate work-order status and repair timelines to residents and property management staff, representing the company professionally.
Be available for scheduled on-call after-hours emergencies.
Operate machinery and equipment safely.