Maintenance Supervisor - Richardson

Vidalta Residential•Richardson, TX

About The Position

The Maintenance Supervisor oversees all maintenance operations at the assigned apartment community. This hands-on leadership role is responsible for maintaining the property's physical integrity and curb appeal, delivering quality service to residents, leading the on-site maintenance team, managing vendor relationships and maintenance budgets, and ensuring compliance with safety and property standards. The role also oversees apartment turnovers to ensure vacant units are brought to make-ready condition according to established expectations. The position includes managing maintenance in mid-rise and mixed-use settings, coordinating contractors for renovations and unit turns, addressing deferred maintenance and life-safety concerns, and maintaining luxury finishes. The Maintenance Supervisor works with the Community Manager, Facilities team, Asset Management, vendors, and on-site staff. The role includes participation in the on-call rotation for emergency maintenance.

Requirements

At least 5–8 years of experience in property maintenance, including at least 1–2 years in a supervisory or management role.
Proficiency in plumbing, electrical work, carpentry, drywall, and general appliance repair.
EPA Section 608 Certification, Type II or Universal, required for HVAC refrigerant handling.
Strong organizational and time-management skills, including the ability to prioritize tasks and manage multiple projects.
Excellent written, verbal, and interpersonal communication skills.
Valid driver's license and reliable transportation.

Nice To Haves

Certified Apartment Maintenance Technician (CAMT) certification.
NSPF Certified Pool Operator (CPO) certification or equivalent.
Experience with property management software such as Yardi, RealPage, or Entrata for work orders and inventory.
Bilingual English/Spanish.

Responsibilities

Lead, mentor, and supervise on-site maintenance personnel, including technicians and groundskeepers.
Schedule, delegate, and monitor daily maintenance tasks, service requests, and make-ready timelines.
Conduct team meetings, performance reviews, and hands-on training.
Manage the 24-hour emergency maintenance schedule and participate in the on-call rotation as required.
Collaborate directly with the Facilities team to support effective and efficient operations.
Oversee timely, professional completion of resident service requests to support resident satisfaction.
Manage apartment turnovers to prepare units quickly and meet quality standards.
Develop and implement preventative maintenance programs for mechanical, electrical, plumbing, HVAC, and structural systems.
Inspect the property regularly to identify and address maintenance needs, safety hazards, and curb appeal issues.
Manage the proper use, maintenance, and inventory of maintenance equipment and tools.
Manage parts and supply inventory while maintaining adequate stock and adhering to budget guidelines.
Coordinate third-party contractors for unit turns and renovations, maintaining quality control.
Oversee maintenance needs in mid-rise and mixed-use facilities, including shared utilities and retail-residential boundaries.
Use takeover inspection reports to address deferred maintenance and life-safety liabilities.
Assist the Community Manager with preparing the annual maintenance budget.
Monitor maintenance expenditures and promote cost-effective purchasing and labor utilization.
Assist with large-scale projects coordinated with Asset Management.
Process invoices and manage service contracts.
Ensure maintenance work complies with applicable local, state, and federal regulations, including OSHA and EPA standards.
Maintain knowledge of Safety Data Sheets and ensure hazardous materials are handled and stored properly.
Uphold community safety standards, respond to on-site emergencies, and ensure Fair Housing compliance in service and maintenance interactions.