Maintenance Supervisor - Richardson

Vidalta Residential•Richardson, TX

About The Position

The Maintenance Supervisor oversees all maintenance operations at an assigned apartment community. This hands-on leadership role is responsible for preserving the property's physical integrity and curb appeal, delivering quality resident service, managing the on-site maintenance team and vendor relationships, controlling maintenance budgets, and maintaining compliance with safety and property standards. The supervisor also oversees apartment turnovers to ensure vacant units are made ready according to established criteria. The role includes coordinating mid-rise building systems and mixed-use facilities, third-party contractors for unit turns and renovations, acquisition-related maintenance needs, and upkeep of high-end finishes. The supervisor manages service requests, preventative maintenance, inspections, equipment and inventory, budgets and contracts, and safety and regulatory compliance. The position involves frequent physical activity, indoor and outdoor work, occasional work in inclement weather, and on-call emergency maintenance duties.

Requirements

5–8 years of experience in property maintenance, including at least 1–2 years in a supervisory or management role.
Proficiency in plumbing, electrical, carpentry, drywall, and general appliance repair.
EPA Section 608 Certification (Type II or Universal) for HVAC refrigerant handling.
Strong organizational and time-management skills, including prioritizing tasks and managing multiple projects.
Excellent written, verbal, and interpersonal communication skills.
Valid driver's license and reliable transportation.
Knowledge of mid-rise systems such as fire panels, sprinkler networks, booster pumps, trash chutes, and elevators.
Ability to coordinate vendors and manage maintenance operating budgets and CapEx spending.
Knowledge of OSHA and internal safety protocols.

Nice To Haves

Certified Apartment Maintenance Technician (CAMT) certification.
NSPF Certified Pool Operator (CPO) certification or equivalent.
Experience with property management software such as Yardi, RealPage, or Entrata.
Bilingual English/Spanish ability.
Experience with mixed-use facilities, repositioning projects, acquisition due diligence, and maintaining or installing luxury materials.

Responsibilities

Lead, mentor, and supervise on-site maintenance personnel, including technicians and groundskeepers.
Schedule, delegate, and monitor daily maintenance tasks, service requests, and make-ready timelines.
Conduct team meetings, performance reviews, and hands-on training.
Manage the 24-hour emergency maintenance schedule and participate in the on-call rotation as required.
Collaborate with the Facilities team to improve effectiveness and efficiency.
Oversee timely, professional completion of resident service requests and work orders.
Manage apartment turnovers and ensure units meet make-ready quality standards.
Develop and implement preventative maintenance programs for mechanical, electrical, plumbing, HVAC, and structural systems.
Conduct property inspections and address maintenance needs, safety hazards, and curb appeal issues.
Ensure proper use, maintenance, and inventory of maintenance equipment and tools.
Manage parts and supplies inventory while adhering to budget guidelines.
Assist the Community Manager with preparation of the annual maintenance budget.
Monitor and control maintenance expenditures, purchasing, and labor utilization.
Assist with large-scale projects coordinated with Asset Management.
Process invoices and manage service contracts.
Coordinate third-party contractors for unit turns and renovations, maintaining quality control.
Manage mid-rise building systems, mixed-use facilities, specialized vendors, and high-end finishes.
Use takeover inspection reports to address deferred maintenance and life-safety liabilities.
Ensure maintenance activities comply with local, state, and federal regulations, including OSHA and EPA standards.
Maintain knowledge of Safety Data Sheets and ensure hazardous materials are handled and stored properly.
Uphold community safety standards and respond promptly to on-site emergencies.
Ensure adherence to Fair Housing laws in service and maintenance interactions.