Senior Maintenance Technician - Richardson

Vidalta Residential•Richardson, TX

About The Position

The Senior Maintenance Technician maintains the physical assets of the property management portfolio, ensuring apartments and common areas are in excellent working order. The position emphasizes customer service, timely work-order completion, safety, and compliance with property policies. The technician completes make-ready work on vacant apartments within seven days of vacancy and serves as a leader and mentor to peers. HVAC Universal certification is specifically identified as required in the description. The role involves diagnosing and repairing plumbing, electrical, HVAC, appliance, carpentry, drywall, and general maintenance issues; servicing smart-home devices and luxury appliances; overseeing third-party vendors during unit upgrades; mentoring junior technicians; and proactively identifying maintenance needs. The technician also conducts unit turnover inspections, completes punch-list tasks, performs final quality checks with a manager or supervisor, maintains work and inventory records, and communicates professionally with residents and staff. The position requires working on-call for scheduled after-hours emergencies and may include snow removal, landscaping, and other duties as seasonal or property needs require. Physical requirements include lifting and carrying up to 50 pounds, climbing ladders, bending, kneeling, and standing or walking for extended periods, as well as working in all types of weather.

Requirements

High school diploma or equivalent.
Minimum of 2–3 years of experience in property maintenance, apartment maintenance, or a related field.
HVAC Universal certification is specifically identified as required in the description.
Proficiency with hand tools, power tools, and maintenance equipment.
Strong working knowledge of electrical, plumbing, HVAC, and carpentry systems.
Ability to read and interpret technical manuals, schematics, and service requests.
Strong organizational and time-management skills to handle multiple priorities and meet deadlines.
Effective written and verbal communication skills.
Valid driver's license and reliable transportation.
Ability to lift and carry up to 50 pounds, climb ladders, bend, kneel, walk, and stand for extended periods.
Ability to work in all types of weather conditions and operate machinery and equipment safely.
Ability to be on-call for after-hours emergencies as scheduled.

Nice To Haves

Technical or vocational training.
Certification in CPO (Certified Pool Operator) or other specialized trades.
Bilingual English/Spanish skills.

Responsibilities

Respond promptly and efficiently to service requests and work orders, prioritizing emergency repairs.
Troubleshoot and repair plumbing, electrical, HVAC, appliance, carpentry, drywall, and general maintenance issues.
Install and service IoT devices, electronic access controls, and smart thermostats.
Service luxury appliances, including front-load washers, French door refrigerators, and wine coolers.
Oversee third-party vendors during unit upgrades to ensure property structural and aesthetic standards are met.
Train junior technicians on property-specific systems and shut-off locations.
Identify issues proactively in common areas and elevators, and address maintenance needs before escalation.
Communicate respectfully and clearly with residents while resolving work orders in occupied homes.
Complete make-ready work on vacant apartments within seven days of vacancy.
Conduct pre-move-in inspections and document repairs, replacements, and cleaning needs in a make-ready punch list.
Complete make-ready punch-list tasks, test plumbing, electrical, and HVAC systems, diagnose or repair appliances, and rekey locks according to security policy.
Conduct a final make-ready walkthrough with the Community Manager or supervisor.
Inspect common areas, grounds, and building systems regularly.
Follow safety procedures, OSHA requirements, and proper chemical and tool handling practices.
Maintain accurate records of maintenance work, time spent, materials used, and required follow-up.
Manage and maintain maintenance supplies, tools, and equipment inventory.
Assist with snow removal, landscaping, and other emergency duties as seasonal or property needs require.
Interact professionally and courteously with residents, tenants, and property staff.
Communicate work-order status and repair timelines to residents and property management staff.
Represent the property management company with professionalism and integrity.
Be available for scheduled on-call, after-hours emergencies.