Senior Logistics Program Manager - Supply Chain Life Cycle Operations

Lambda•San Jose, CA

3d•$161,000 - $215,000•Hybrid

About The Position

The Senior Logistics Program Manager owns operational logistics strategy and execution for data center hardware, moving equipment from warehouses to Lambda sites. Reporting to the Sr. Manager of Logistics and Warehousing, this role supports logistics roadmapping, develops a vendor network, selects warehouse and freight-forwarding partners, and designs logistics workflows and requirements for systems and tools. The role focuses on cost-effective, secure, timely, and damage-free storage and delivery of GPU servers, networking equipment, power equipment, and spares. This hands-on role works across procurement, data center operations, and deployment teams. The Senior Logistics Program Manager makes decisions in ambiguous environments and moves between strategy, processes, metrics, and continuous improvement. The position is suited to a leader experienced in high-value, time-critical logistics at scale who can build the network, team, and systems needed to support new sites and regions. The role is based at Lambda’s San Jose office and requires presence there four days per week. Tuesday is currently Lambda’s designated work-from-home day.

Requirements

At least 8 years of experience in logistics, supply chain, or inventory operations.
At least 3 years managing people and a multi-site vendor network.
Experience moving high-value technical equipment such as servers, networking gear, or electronics.
Hands-on experience with domestic and international freight, customs, and carrier management.
Strong working knowledge of ERP and inventory systems, as a key user or through a rollout.
Analytical skills, including comfort building reports in spreadsheets or BI tools and using data to make decisions.
Track record of building or scaling logistics processes, teams, and budgets through rapid growth.
Clear communication and ability to influence senior stakeholders, carriers, and suppliers under tight timelines.

Nice To Haves

Experience supporting data center, hyperscale, or cloud infrastructure buildouts.
Familiarity with export controls and trade compliance for advanced computing hardware.
Experience with RMA programs, ITAD, and secure handling of data-bearing devices.
Background in logistics budgeting, freight cost forecasting, or 3PL contract management.
APICS/ASCM (CSCP, CLTD) or similar certification.
Bachelor’s degree in supply chain, logistics, business, or a related field, or equivalent experience.

Responsibilities

Set end-to-end logistics strategy and network design for new site launches, regions, and capacity ramps; design forward and reverse logistics workflows.
Support annual logistics planning and budget forecasting.
Lead requirements development, commercial terms, and selection of third-party logistics partnerships.
Represent logistics in capacity-planning and deployment reviews, making tradeoffs among cost, speed, and risk.
Select, onboard, and manage carriers, freight forwarders, 3PL providers, and warehouse partners.
Set and track service levels for on-time delivery, damage rates, and response times, and conduct regular business reviews.
Escalate and resolve delays, damage, and claims with carriers and suppliers.
Collaborate with the Asset Management Team to maintain and improve inventory accuracy for in-transit, staged, and spare hardware across sites and warehouses.
Support asset-tracking processes from receipt through deployment, RMA, and decommissioning using serial numbers.
Work with Data Center Operations on spares strategy and stocking levels and continuously improve logistics processes.
Develop RMA, warranty-return, and repair flows with OEMs and ODMs in support of Supplier Quality Teams.
Support coordination of decommissioning, secure handling of data-bearing devices, and ITAD or resale shipments in accordance with Asset Management and Compliance Team requirements.
Maintain import, export, and customs compliance, including classification and documentation for controlled technology such as advanced GPUs.
Partner with brokers and Legal on export controls, duties, and country-specific requirements.
Own logistics workflows in ERP and inventory systems and support system rollouts and improvements.
Build reporting on lead times, freight cost, on-time delivery, and inventory health.
Write and maintain receiving, shipping, RMA, and escalation SOPs and standardize them across sites.
Partner with Procurement, Supply Chain Planning, Data Center Operations, and Finance on demand forecasts and deployment timelines.
Forecast and manage logistics spending against budget and identify savings without risking schedules.
Identify supply and delivery risks early and drive mitigation plans.