Operations Manager 1 (Supply Chain/Logistics)

Penske•Avondale, AZ

3d•$85,600 - $115,600

About The Position

Penske Logistics is seeking an experienced leader to supervise drivers at one of its locations and lead staff in meeting customer requirements and Penske goals. The Operations Manager leads teams in a dynamic operational environment, develops plans and executes them, manages resources to meet or exceed the site financial operating plan, and maintains an incident-free safety culture. The role oversees a team of CDL Class A drivers and equipment and requires strong transportation leadership, DOT-regulated operations knowledge, metrics experience, and the ability to train and develop associates. The manager is responsible for people leadership, customer and operational performance, financial planning and controls, safety, continuous improvement, customer growth, and fleet and asset utilization. The role works with local customers, other Penske sites, the local PTL district, and equipment vendors. The schedule is first shift, Monday through Friday, 7 a.m. to 5 p.m., with flexibility as needed to cover business needs. Travel may be required.

Requirements

4–6 years of related functional experience.
At least 3 years of managerial or supervisory experience with DOT-regulated positions.
High school degree or equivalent.
Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Ability to build rapport and relationships with associates and external customers at all levels.
Strong time-management and organizational skills, including follow-up and follow-through.
Ability to manage problems and make independent decisions.
Demonstrated ability to develop and execute an annual financial operating plan.
Ability to drive process improvement and lead change.
Ownership and responsibility for running the operation with a sense of urgency.
Strong written and oral communication skills, including presenting to others and active listening.
Regular, predictable, full attendance.
Willingness to travel as necessary, work the required schedule, and work at the specified location.
Completion of the Penske employment application and submission to a background investigation, including employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds/12 kilograms.
Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor's degree preferred.
Current or recent senior-level management experience overseeing leaders.
Transportation leadership experience managing a mid-size to large-size team.
Experience training and developing associates.
Metrics experience and strong knowledge of DOT regulations.
Experience overseeing CDL Class A drivers and equipment.
Preferred experience with driver tracking, hours of service (HOS), routing, and on-time delivery.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Recruit, hire, train, develop, and retain quality associates.
Maintain effective two-way communication and recognize team members' excellence.
Build and sustain effective relationships with associates, customers, and supporting departments.
Meet or exceed customer key performance metrics and objectives.
Interact daily with local customers to understand current and emerging needs.
Lead operational improvements, including route optimization, carrier selection, backhauls, and trailer loading.
Collaborate with other Penske sites to share best practices and leverage resources and assets.
Develop and execute the annual financial and operating plan.
Lead the operation with integrity to meet or exceed business plan targets.
Monitor operating metrics and the P&L, identify issues, and make timely adjustments.
Ensure customer billings and associate payroll are prepared accurately and on time, and that payables, intercompany charges, and other P&L activities are valid and accurately reflected.
Lead a safety culture through personal example.
Develop, execute, and assess continuous improvement plans to reduce accident and injury frequency.
Ensure associates understand their individual and group safety responsibilities.
Identify and correct unsafe conditions, work processes, and behaviors.
Ensure compliance with applicable regulatory agencies, company policies, and procedures.
Coach through safety observations.
Identify continuous improvement opportunities and challenge the status quo.
Track and record value delivered to the customer.
Identify profitable business opportunities for the customer and Penske.
Use available metrics to monitor and maximize customer efficiencies and achieve cost savings.
Improve fleet and equipment utilization, maintenance availability, and fuel efficiency.
Contribute to equipment specifications at start-up and renewal.
Build working relationships with the local PTL district and equipment vendors.
Complete other projects and tasks assigned by the supervisor.