Senior Loan Sales Representative - Louisville, KY

1st Franklin Financial Corporation • Louisville, KY

9d • Onsite

About The Position

The Senior Loan Sales Representative serves customers onsite at a branch office and works closely with the Branch Manager and staff to build relationships, identify customer needs, and support branch sales goals. The role requires knowledge of the company’s products and services and uses professional, patient, curious, and results-oriented customer interviews to deliver a strong customer experience. Working from home is not permitted. Travel, including overnight travel, may be required.

Requirements

• High school diploma or equivalent.
• At least 3 years of previous customer service experience.
• Ability to meet current licensing requirements of various state and federal regulators.
• Ability to analyze relevant information and apply individual judgment.
• Advanced interpersonal relationship skills across a range of levels and social and business settings.
• Ability to maintain confidential business and personal information.
• Action- and results-focused approach.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite products.
• Ability to work onsite at the branch; working from home is not permitted.
• Ability to travel, including overnight travel, as required.

Nice To Haves

• Valid driver's license and ability to operate an automobile.

Responsibilities

• Recommend products and services to support individual and branch sales goals and meet customer expectations.
• Market branch products and services to current and potential customers.
• Conduct assigned collection calls to arrange payment on customer accounts.
• Seek opportunities to originate new loans with new and existing customers.
• Develop knowledge of credit underwriting methods and sales tools.
• Ensure customer information is correct and document customer interactions.
• Meet or exceed branch and individual goals.
• Hold customer dialogues to identify and respond to needs in a timely and efficient manner.
• Build internal and external relationships.
• Maintain customer confidentiality and protect privileged information.
• Adhere to company policies and procedures and comply with state and federal regulations.
• Participate in personal development and demonstrate knowledge of company products.
• Seek additional opportunities and responsibilities.

Benefits

• Competitive pay
• Bonus potential
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• Paid holidays
• Paid volunteer time
• Training programs and other developmental opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED