Senior Loan Sales Representative - Louisville, KY

1st Franklin Financial Corporation•Louisville, KY

10d•$17 - $19•Onsite

About The Position

The Senior Loan Sales Representative works onsite at a branch office in Louisville, Kentucky, using interpersonal skills and business knowledge to meet customer needs. The role works closely with the Branch Manager and staff to build relationships, identify customer needs, and explain product and service features that support an exceptional customer experience. The representative interviews customers professionally, patiently, curiously, and with a results-oriented approach. Travel, including overnight travel as required, is an essential function of the position.

Requirements

High school diploma or equivalent.
Minimum of 3 years of previous customer service experience.
Ability to meet current licensing requirements of various state and federal regulators.
Ability to analyze relevant information and apply individual judgment.
Advanced interpersonal relationship skills across varied levels and social and business settings.
Ability to maintain confidential business and personal information.
Action- and results-focused approach.
Strong verbal and written communication skills.
Proficiency with Microsoft Office Suite products.
Must work onsite at the branch office; working from home is not permitted.
Travel, including overnight travel as required, is an essential function of the position.

Nice To Haves

Valid driver's license and ability to operate an automobile.

Responsibilities

Recommend products and services that support individual and branch sales goals and customer expectations.
Market branch products and services to customers and potential customers.
Conduct assigned collection calls to arrange payment on customer accounts.
Seek opportunities to originate new loans with new and existing customers.
Develop knowledge of credit underwriting methods and sales tools.
Ensure customer information is accurate and document customer interactions.
Consistently meet or exceed branch and individual goals.
Conduct customer dialogues to identify and respond to needs in a timely and efficient manner.
Build internal and external relationships.
Maintain customer confidentiality and privileged information.
Adhere to 1FFC policies and procedures.
Comply with state and federal regulations.
Participate in personal development.
Exhibit knowledge of all 1FFC products.
Seek additional opportunities and responsibilities.