Loan Sales Representative - Richmond, KY

1st Franklin Financial Corporation•Richmond, KY

3d•Onsite

About The Position

1st Franklin Financial Corporation is hiring a Loan Sales Representative to work onsite at its branch in Richmond, Kentucky. The position uses interpersonal skills and business knowledge to meet customer needs and works closely with the Branch Manager and other staff to build relationships and identify customer needs. The representative learns the features of the company’s products and services and conducts customer interviews professionally, patiently, curiously, and with a results-oriented approach. The role recommends and markets products and services, seeks opportunities to originate loans, and conducts assigned collection calls to arrange payments. It also involves maintaining accurate customer information and interaction records, protecting confidential information, following company policies and applicable regulations, meeting sales goals, and participating in personal development. Working from home is not permitted. Travel, including overnight travel as required, is an essential function.

Requirements

High school diploma or equivalent.
Ability to meet current licensing requirements of various state and federal regulators.
Ability to analyze relevant information and apply individual judgment.
Advanced interpersonal relationship skills across varied levels and social and business settings.
Ability to maintain confidential business and personal information.
Action- and result-focused approach.
Strong verbal and written communication skills.
Proficiency with Microsoft Office Suite products.
Ability to work onsite at the branch; working from home is not permitted.
Ability to travel, including overnight travel as required.

Nice To Haves

Valid driver's license and ability to operate an automobile.

Responsibilities

Recommend products and services that support individual and branch sales goals and meet customer expectations.
Market branch products and services to customers and potential customers.
Conduct assigned collection calls to arrange payment on customer accounts.
Seek opportunities to originate new loans with new and existing customers.
Develop knowledge of credit underwriting methods and sales tools.
Ensure customer information is correct and document interactions.
Consistently meet or exceed branch and individual goals.
Conduct customer dialogues to identify and respond to needs in a timely and efficient manner.
Build internal and external relationships.
Maintain customer confidentiality and protect privileged information.
Adhere to company policies and procedures and comply with state and federal regulations.
Participate in personal development.
Exhibit knowledge of all company products.
Seek additional opportunities and responsibilities.