Loan Sales Representative - Richmond, KY
About The Position
The Loan Sales Representative uses interpersonal skills and business knowledge to meet customer needs. Working closely with the Branch Manager and staff, the representative builds relationships, identifies customer needs, and explains product and service features to provide an exceptional customer experience. The representative interviews customers with professionalism, patience, curiosity, and a results-oriented approach. The role is performed onsite at the branch office; working from home is not permitted. Travel, including overnight travel, is required as needed. The position supports branch and individual sales goals and includes customer outreach, loan origination, account collection calls, documentation, regulatory compliance, and ongoing personal development.
Requirements
- High school diploma or equivalent.
- Ability to work onsite at the branch office; working from home is not permitted.
- Ability to travel, including overnight travel, as required.
- Ability to meet current licensing requirements of state and federal regulators.
- Ability to analyze relevant information and apply individual judgment.
- Advanced interpersonal relationship skills across varied levels and social and business settings.
- Ability to maintain confidential business and personal information.
- Action- and results-focused approach.
- Strong verbal and written communication skills.
- Proficiency with MS Office Suite products.
Nice To Haves
- Valid driver's license and ability to operate an automobile.
Responsibilities
- Recommend products and services in support of individual and branch sales goals and customer expectations.
- Market branch products and services to customers and potential customers.
- Conduct assigned collection calls to arrange payment on customer accounts.
- Seek opportunities to originate new loans with new and existing customers.
- Develop knowledge of credit underwriting methods and sales tools.
- Ensure customer information is correct and document customer interactions.
- Consistently meet or exceed branch and individual goals.
- Communicate with customers to identify and respond to their needs in a timely and efficient manner.
- Build internal and external relationships.
- Maintain customer confidentiality and protect privileged information.
- Adhere to 1FFC policies and procedures.
- Comply with state and federal regulations.
- Participate in personal development.
- Maintain knowledge of all 1FFC products.
- Seek additional opportunities and responsibilities.
Benefits
- Competitive pay
- Bonus potential
- Medical benefits
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
- Paid holidays
- Paid volunteer time
- Training programs and other developmental opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
