Senior Living Sales & Marketing Coordinator

SENIOR LIVING HOSPITALITY GROUP • Bridgeport, CT

2d

About The Position

The Sales Associate assists prospective residents and their families in exploring community living options, provides information about services and amenities, and guides them through the sales process. The role focuses on lead generation, relationship building, and achieving occupancy goals while delivering exceptional customer service. Work takes place in an office and throughout the community, with frequent interaction with residents and families. Occasional travel may be required for off-site sales events and community outreach.

Requirements

• 1–2 years of experience in sales, customer service, or marketing.
• Strong interpersonal and communication skills, with the ability to engage diverse audiences.
• Ability to build relationships and take a personalized approach to sales.
• Proficiency in CRM software, Microsoft Office Suite, and digital marketing tools.
• Goal-oriented, with a proven ability to meet or exceed sales targets.
• Availability to work some evenings and weekends as needed for tours and events.

Nice To Haves

• Associate’s or Bachelor’s degree in business, marketing, or a related field.
• Experience in senior living, healthcare, or hospitality.

Responsibilities

• Provide tours, consultations, and detailed community information to prospective residents and families.
• Build and maintain relationships with potential residents, families, and referral sources to drive occupancy.
• Follow up with leads by phone, email, and in-person visits to maintain engagement and interest.
• Support the Sales Director in executing marketing and outreach initiatives to generate leads.
• Maintain accurate prospect tracking and documentation in the customer relationship management (CRM) system.
• Assist with sales events, open houses, and community engagement activities to attract potential residents.
• Collaborate with Admissions and Operations teams to support a seamless move-in process.
• Stay informed about competitor offerings, market trends, and pricing strategies to communicate the community’s value.
• Address inquiries and concerns promptly and professionally, providing outstanding customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed