Senior Legal Records Clerk

Fairfax County • Fairfax (Fj16), VA

1d • Onsite

About The Position

Serves as the lead worker and/or subject matter expert for the Case Tracking Division in the Fairfax Circuit Court. This role provides technical expertise and performs lead administrative duties to ensure accuracy and consistency in processing legal documents. Responsibilities include assisting with staff scheduling, work assignment, training, and reviewing the work of unit staff. The position serves as a resource for resolving complex cases and customer service issues, and the individual will be cross-trained in all functions to act as a floater within the team. This role also serves as backup to supervisors in their absence. Due to the nature of the position and its responsibilities, physical presence in the office is required.

Requirements

• High school graduation.
• Three years of experience providing administrative support, technical support, customer service, or working in a court or legal environment.
• Knowledge of the functions of the assigned business areas and/or court procedures.
• Knowledge of the Code of Virginia, the Virginia Supreme Court's Clerk's Manual, laws and regulations related to the assigned business areas.
• Knowledge of standard administrative procedures, practices, and equipment.
• Ability to interpret and explain complex rules and regulations to staff and customers.
• Ability to communicate courteously and effectively, both verbally and in writing.
• Ability to motivate, train, and mentor staff.
• Ability to develop and maintain effective working relationships with a variety of individuals, including the judges, general public, members of the legal and business community, and department staff.
• Must be able to type at least 30 words per minute (WPM).
• Ability to input and retrieve data from a computer.
• Ability to copy and scan court documents.
• Must be able to sit at a desk or on a counter stool or stand for long periods of time.

Nice To Haves

• Three or more years of court and/or legal experience.
• Knowledge and/or experience with the Code of Virginia and regulations in relevant areas.
• Excellent attention to detail and organizational skills.
• Customer service experience.
• Experience working in a team environment.
• Three or more years of experience providing general administrative support.
• Experience as a team lead or subject matter expert.
• Ability to exercise tact, discretion, initiative, creativity, and independent judgment.
• Experience in the use of Microsoft Office computer software, especially Word, Excel, and Outlook.
• Bilingual in English and another language.

Responsibilities

• Serves as a resource, trainer, and technical expert in an assigned area.
• Manages complex and technical cases that require the application of broad knowledge of the legal guidelines and procedures associated with the particular assignment.
• May serve in a lead capacity over a team of clerks assigned to the same operational functions.
• Assists the supervisor with staff scheduling, work assignment, training, and reviewing the work of unit staff.
• Routinely trains and mentors less experienced staff.
• Resolves more complex customer service issues received by phone, email, fax, mail, or in person.
• Recommends process improvements and assists in implementation.
• Serves as backup to supervisors in their absence.
• Performs other duties as assigned.

Benefits

• Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
• Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED