Senior Learning Manager, US Commercialization Learning - CNC

Bristol Myers Squibb • Princeton, NJ

5d

About The Position

The Senior Learning Manager - CNCs is a home office based role responsible for the oversight, strategic direction, and leadership of the Clinical Nurse Consultant (CNC) training curriculum and resources. The role creates, delivers, and facilitates role-specific training, while collaborating with CNC and cross-functional leaders to align training activities with business objectives and CNC initiatives. It helps build and sustain the CNC organization's clinical expertise advantage in Hematology Oncology.

The role reports to the Associate Director, US Commercialization Medical Learning - Oncology. It works within a complex matrix organization with CNC Regional Associate Directors, Hematology Commercialization Teams, Marketing, Medical, Sales Operations, Legal, Compliance, Enterprise Learning Services, external consultants, and subject matter experts. The position leads training strategy and content development, partners on field training delivery, measures training effectiveness, and supports continuous improvement.

Requirements

• BSN required.
• At least 5 years of Hematology Oncology clinical experience in a hospital or clinic setting.
• At least 3 years of pharmaceutical industry experience.
• Understanding of adult learning principles, including curriculum design and delivery.
• Proven ability to develop and implement key learning strategies and tactics.
• Demonstrated track record of developing self and others to drive and enhance performance.
• Demonstrated written and verbal communication skills, including authoring content and translating and communicating technical or scientific concepts to various audiences.
• Strong interpersonal and collaboration skills for effective interaction with cross-functional groups.
• Strong project management and organizational skills.
• Demonstrated problem-solving and solutions-oriented leadership approach.
• Experience operating within a highly complex cross-matrix environment and ability to connect and collaborate with Marketing, Sales Operations, Medical, Legal, Regulatory, and Compliance team members.
• Impact-driven, with high learning agility and a keen ability to prioritize.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Word; AI applications, including ChatGPT, MS Co-Pilot, and Claude; and virtual meeting platforms.
• Ability to travel for multiple meeting engagements, including Managers Meetings, National Plan of Action Meetings, CNC National Meetings, and training initiatives.

Nice To Haves

• MSN or another advanced degree.

Responsibilities

• Lead the development, implementation, and evaluation of Phase Trainings across the CNC learning continuum from Learner to Expert.
• Partner with the Head of CNCs to develop, plan, and execute training strategy, including future training planning for CNC Hematology needs.
• Identify and implement training modalities that cultivate and maintain the CNC organization's clinical expertise advantage.
• Develop, obtain approval for, and deploy all CNC training content.
• Establish and maintain the CNC professional skills development continuum.
• Ensure training resources, including materials, workshops, infographics, and job aids, meet regulatory, legal, and compliance requirements for assigned projects and initiatives.
• Collaborate with the CNC Field Trainer Preceptor to deliver a best-in-class training experience.
• Develop and deliver District and/or Regional training sessions related to identified CNC needs in collaboration with the CNC Field Trainer Preceptor.
• Lead and conduct Train the Trainer sessions as needed to equip field trainers to deliver CNC training curricula.
• Work with cross-functional partners, consultants, and subject matter experts to ensure high-level content delivery.
• Coordinate across functions to include the CNC organization in key strategic initiatives, platform functionalities, and launch strategies.
• Align training materials with the goals and objectives of the CNC organization and key business partners.
• Identify and use innovative technologies to facilitate adult learning and pull-through of live and virtual training capabilities.
• Engage the WW Centre of Excellence to share and leverage relevant assets.
• Assess and evaluate training strategy impact and effectiveness through feedback and participant evaluations, using the Kirkpatrick Model.
• Provide the Head of CNCs and CNC Regional Associate Directors with feedback on training effectiveness and planned improvement strategies.
• Maintain a thorough understanding of BMS/CNC resources and strategic business initiatives.
• Pursue personal growth and development opportunities to strengthen training expertise and knowledge.

Benefits

• Comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings, subject to plan terms and eligibility.
• Flexible Time Off without a set accrual limit for eligible U.S.-based exempt employees, subject to manager approval.
• 11 paid company holidays each year.
• For eligible employees, additional time-off benefits may include paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs.
• Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
• Eligible employees may be offered discretionary incentive cash and stock opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior