Senior Learning Manager, US Commercialization Learning - CNC

Bristol Myers Squibb • Princeton, NJ

6d • $148,750 - $180,250

About The Position

The Senior Learning Manager - CNCs is a home office-based role responsible for the oversight, strategic direction, and leadership of the Clinical Nurse Consultant (CNC) training curriculum and resources. The role creates, delivers, and facilitates role-specific training, and collaborates with CNC and cross-functional leaders to align learning activities with business objectives and CNC initiatives. It supports the development and maintenance of the CNC organization's clinical expertise in Hematology Oncology.

The position reports to the Associate Director, US Commercialization Medical Learning - Oncology. It works across a fast-paced, complex matrix organization with CNC Regional Associate Directors, Hematology Commercialization Teams, Marketing, Medical, Sales Operations, Legal, Compliance, and Enterprise Learning Services. The role also partners with external consultants and subject matter experts to deliver a high-quality training experience for patients and customers.

Requirements

• BSN required.
• At least 5 years of Hematology Oncology clinical experience in a hospital or clinic setting.
• At least 3 years of pharmaceutical industry experience.
• Understanding of adult learning principles, including curriculum design and delivery.
• Proven ability to develop and implement learning strategies and tactics.
• Demonstrated track record of developing self and others to drive and enhance performance.
• Strong written and verbal communication skills, including authoring content and translating technical or scientific concepts for varied audiences.
• Strong interpersonal and collaboration skills for working effectively with cross-functional groups.
• Strong project management and organizational skills.
• Problem-solving ability and a solutions-oriented leadership approach.
• Experience in a highly complex cross-matrix environment and ability to collaborate with Marketing, Sales Operations, Medical, Legal, Regulatory, and Compliance.
• Impact-driven approach, learning agility, and ability to prioritize.
• Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Word; AI applications including ChatGPT, MS Co-Pilot, and Claude; and virtual meeting platforms.
• Ability to travel for multiple meeting engagements and training initiatives.

Nice To Haves

• MSN or another advanced degree.

Responsibilities

• Lead the development, implementation, and evaluation of Phase Trainings across the CNC learning continuum, from Learner to Expert.
• Partner with the Head of CNCs to develop, plan, and execute training strategy, including future training plans for CNC Hematology needs.
• Identify and implement new training modalities to cultivate and maintain the CNC organization's clinical expertise.
• Develop, obtain approval for, and deploy all CNC training content.
• Establish and maintain the CNC professional skills development continuum.
• Ensure training resources, including materials, workshops, infographics, and job aids, meet regulatory, legal, and compliance requirements.
• Collaborate with the CNC Field Trainer Preceptor to deliver a high-quality training experience.
• Develop and deliver District and/or Regional training sessions with the CNC Field Trainer Preceptor based on identified CNC needs.
• Lead and conduct Train the Trainer sessions as needed to equip field trainers to deliver CNC training curricula.
• Work with cross-functional partners, consultants, and subject matter experts to ensure high-level content delivery.
• Coordinate across functions to include the CNC organization in strategic initiatives, platform functionalities, and launch strategies.
• Align training materials across the matrix with the objectives of the CNC organization and business partners, including Sales, Marketing, Medical, Operations, Legal, and Compliance.
• Identify and use innovative technologies to facilitate adult learning and support live and virtual training.
• Engage the WW Centre of Excellence to share and leverage relevant assets.
• Assess and evaluate training strategy impact and effectiveness through feedback and participant evaluations, using the Kirkpatrick Model.
• Provide the Head of CNCs and CNC Regional Associate Directors with feedback on training effectiveness and planned improvements.
• Maintain a thorough understanding of BMS/CNC resources and strategic business initiatives.
• Pursue personal growth and development opportunities to strengthen training expertise and knowledge.

Benefits

• Comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings, subject to plan terms and eligibility.
• Flexible Time Off without a set accrual limit for eligible U.S.-based exempt employees, subject to manager approval.
• 11 paid company holidays each year.
• For eligible non-exempt employees, RayzeBio employees, and employees located in Puerto Rico: 160 hours of paid vacation annually for new hires, subject to manager approval, 11 paid company holidays, and 3 optional holidays.
• Depending on eligibility, additional time-off benefits may include paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs.
• Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
• Potential eligibility for additional discretionary incentive cash and stock opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior