Senior Learning Manager, US Oncology Commercialization Learning

Bristol Myers Squibb • Princeton, NJ

3d

About The Position

The Senior Learning Manager is accountable for product and disease training for the US Oncology Sales Force. The role designs, develops, and executes learning assets and programs for new-hire training, brand updates, selling skills, new product and competitive product launches, POA meetings, and Field Readiness Meetings. It also evaluates ongoing commercialization learning needs and recommends strategies, tactics, and budget planning for assigned products.

This headquarters-based role reports to the Associate Director, US Oncology Commercialization Learning. It works across a fast-paced, complex matrix organization, partnering with Oncology Commercialization Teams, the WW Centre of Excellence, Enterprise Learning Services, and functions including Sales, Marketing, Sales Operations, Medical, Legal, Regulatory, and Compliance. The position develops and deploys sales curricula, ensures materials meet business objectives and regulatory requirements, manages internal and external contributors, evaluates training effectiveness, and uses technology to support adult learning and learning transfer.

Requirements

• Bachelor's degree or equivalent.
• At least 1 year of sales training experience.
• Demonstrated curriculum design experience and understanding of adult learning principles, including experience leading workshops.
• Effective communication, facilitation, and presentation skills.
• Proven performance with a track record of meeting or exceeding goals.
• Ability to manage multiple projects effectively.
• Ability to develop and implement key learning objectives, strategies, and tactics.
• Problem-solving ability and a solutions-oriented, team-player approach.
• Strong business analytics skills to understand and analyze business and market drivers and develop, execute, and adjust business plans.
• Experience working in a highly complex cross-matrix environment and collaborating with Marketing, Sales Operations, Commercial Sales, Medical, Legal, Regulatory, and Compliance colleagues.
• Impact-driven approach, high learning agility, and ability to prioritize.
• Proficiency in Microsoft PowerPoint, Excel, Word, and AI applications such as ChatGPT, MS Co-Pilot, or Claude.
• Ability to travel for multiple meeting engagements, including Managers Meetings, National Plan of Action Meetings, and training initiatives.

Nice To Haves

• Master's or doctorate degree.
• At least 5 years of pharmaceutical industry experience.
• 2 years of sales training experience in Hematology and/or Oncology.

Responsibilities

• Collaborate with training colleagues, Sales, Operations, Marketing leadership, and preceptors to implement results-focused, performance-based, standardized training and development processes.
• Strategically plan and develop comprehensive sales training curricula for training classes, POAs, and other national, regional, and district meetings.
• Coordinate and align work across matrix and cross-functional teams to ensure training materials meet Sales and Marketing goals and objectives.
• Ensure training resources, including materials, workshops, infographics, and job aids, meet regulatory, legal, and compliance requirements for assigned projects and initiatives.
• Deploy and deliver curricula covering selling skills, scientific agility, clinical disease-state knowledge, competitor and market landscapes, and business analytics.
• Work with or manage external vendors and internal personnel to design and execute assigned training programs and projects.
• Assess and analyze the effectiveness of assigned training programs and initiatives using the Kirkpatrick Model.
• Identify and use innovative technologies to facilitate adult learning and the pull-through of live and virtual training capabilities.
• Engage the WW Centre of Excellence to share and leverage learning assets.
• Evaluate ongoing commercialization learning needs and recommend strategies, tactics, and budget planning for assigned products.

Benefits

• Comprehensive benefit plans, including wellbeing support, retirement and financial protection benefits, and medical, dental, vision, life, and disability insurance offerings.
• Flexible Time Off for eligible U.S.-based exempt employees, subject to manager approval.
• 11 paid company holidays each year.
• For eligible employees, paid sick leave, up to two paid volunteer days per year, summer hours flexibility, and leaves of absence for medical, personal, parental, caregiver, bereavement, or military needs.
• Eligible employees may receive an annual Global Shutdown between Christmas Day and New Year's Day.
• Eligible employees may be offered discretionary incentive cash and stock opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior