Senior Land Operations Coordinator

FISCHER HOMES•Erlanger, KY

17d

About The Position

The Senior Land Operations Coordinator at Fischer Homes supports Land Acquisition and Land Development by keeping recurring operational workflows organized, accurate, and moving forward. The role independently manages Sales Release readiness, intake quality, records, reporting support, and cross-functional follow-up. It helps teams identify missing information early, resolve standard exceptions, and maintain continuity across connected land operations, strengthening processes that support community readiness and delivery. The coordinator manages recurring workflows with limited supervision, follows through across competing deadlines, identifies missing information and discrepancies, communicates clearly with cross-functional partners, maintains organized process documentation, and supports peers through onboarding and training. The role coordinates Sales Release workflows; maintains intake-list quality and community setup information; backs up assigned initial-entry and update workflows; reviews system updates and records for completeness; monitors deadlines and handoffs; supports reporting and audit preparation; maintains utility information; handles assigned design and homeowners association help-desk requests; and maintains shared templates and process resources. The coordinator also documents process gaps, recommends improvements to the Lead Land Operations Coordinator, and performs additional duties as requested by management.

Requirements

High School Diploma or equivalent.
Two or more years of experience in land operations, land acquisition support, land development support, business operations, project coordination, or a related role.
Intermediate Excel skills.
Proficiency in Outlook, Teams, Word, and SharePoint.
Ability to use sensory skills, including verbal communication, to effectively communicate and interact with associates and customers.
Ability to perform repetitive motions and use fine motor skills, including typing and writing, to operate standard office equipment.
Ability to lift and carry approximately 20–25 lbs. unassisted.
Ability to sit for long periods, with low periods of reaching and standing.

Nice To Haves

Two- or four-year degree in Business Administration, Real Estate, Construction Management, Land Development, or a related field.
Experience with CRM, Construction Online, Sapphire, Site Manager, SharePoint, or similar systems.
Experience training or supporting team members on recurring systems and processes.

Responsibilities

Coordinate Sales Release workflows by tracking readiness, organizing documentation, following up on missing items, managing recurring communication, and supporting final-material readiness.
Own intake-list quality and help ensure community setup information and land contacts are complete, usable, and routed correctly.
Serve as backup for assigned initial-entry and update workflows within the operating model.
Review system updates, reports, trackers, and documentation for completeness, consistency, and required follow-up.
Monitor workflow status, deadlines, and handoffs; follow up with responsible parties and escalate risks before they affect delivery.
Coordinate recurring reporting support and audit preparation, perform basic data-quality checks, and prepare discrepancies or audit items for review and correction.
Maintain utility information and support data accuracy across connected processes.
Support assigned design and homeowners association help-desk requests, resolve routine items, and escalate non-standard issues.
Maintain templates, checklists, trackers, and shared process resources; provide peer support and assist with onboarding and training on standard systems and recurring workflows.
Identify recurring friction, unclear ownership, duplicated effort, and process gaps; document issues and recommend improvements to the Lead Land Operations Coordinator.
Perform additional duties as requested by management.