Senior Land Operations Coordinator

Fischer Homes•Erlanger, KY

16d

About The Position

The Senior Land Operations Coordinator at Fischer Homes supports Land Acquisition and Land Development by organizing and maintaining recurring operational workflows. The role independently manages Sales Release readiness, intake quality, records, reporting support, and cross-functional follow-up to identify missing information early, resolve standard exceptions, and maintain continuity across land operations. It supports consistent processes for community readiness and delivery. The coordinator tracks readiness, documentation, missing items, recurring communications, and final-material readiness for Sales Release workflows; maintains intake-list quality and community setup information; and serves as backup for assigned initial-entry and update workflows. The role reviews system updates, reports, trackers, and documentation; monitors deadlines and handoffs; supports recurring reporting and audit preparation; performs basic data-quality checks; and maintains utility information. It also supports assigned design and homeowners association help-desk requests, maintains shared process resources, assists with peer onboarding and training, and recommends process improvements to the Lead Land Operations Coordinator. The position requires a high school diploma or equivalent and at least two years of relevant experience. Preferred qualifications include a two- or four-year degree in a related field, experience with relevant business systems, and experience training or supporting team members. The role involves regular office-equipment use, communication, extended sitting, and occasional reaching, standing, and lifting or carrying approximately 20–25 pounds unassisted.

Requirements

High school diploma or equivalent.
Two or more years of experience in land operations, land acquisition support, land development support, business operations, project coordination, or a related role.
Intermediate Excel skills.
Proficiency in Outlook, Teams, Word, and SharePoint.
Ability to communicate effectively verbally and use sensory skills to interact with associates and customers.
Ability to perform repetitive motions and use fine motor skills, including typing and writing, to operate standard office equipment.
Ability to lift and carry approximately 20–25 pounds unassisted.
Ability to sit for long periods, with low periods of reaching and standing.

Nice To Haves

Two- or four-year degree in Business Administration, Real Estate, Construction Management, Land Development, or a related field.
Experience with CRM, Construction Online, Sapphire, Site Manager, SharePoint, or similar systems.
Experience training or supporting team members on recurring systems and processes.

Responsibilities

Coordinate Sales Release workflows by tracking readiness, organizing documentation, following up on missing items, managing recurring communication, and supporting final-material readiness.
Maintain intake-list quality and ensure community setup information and land contacts are complete, usable, and routed correctly.
Serve as backup for assigned initial-entry and update workflows within the operating model.
Review system updates, reports, trackers, and documentation for completeness, consistency, and required follow-up.
Monitor workflow status, deadlines, and handoffs; follow up with responsible parties and escalate risks before they affect delivery.
Coordinate recurring reporting support and audit preparation, perform basic data-quality checks, and prepare discrepancies or audit items for review and correction.
Maintain utility information and support data accuracy across connected processes.
Support assigned design and homeowners association help-desk requests, resolve routine items, and escalate non-standard issues.
Maintain templates, checklists, trackers, and shared process resources; provide peer support and assist with onboarding and training on standard systems and recurring workflows.
Identify recurring friction, unclear ownership, duplicated effort, and process gaps; document issues and recommend improvements to the Lead Land Operations Coordinator.
Perform additional duties as requested by management.