Senior Knowledge Management Systems Specialist (Pending Contract Award)

Design Interactive • Tampa, FL

1d • Onsite

About The Position

Design Interactive is building a talent pipeline in support of the SOCOM Enterprise Knowledge Management (EKM) proposal effort. The anticipated Knowledge Management Systems Specialist position will support the program in the functional area described below. Employment is contingent upon contract award, final Government requirements, funding, and candidate qualification for the Senior (SR) labor level. Work location, travel, schedule, citizenship, and clearance requirements remain to be confirmed. This role serves as a technical administrator for Microsoft 365, SharePoint, Power Platform, and other knowledge, collaboration, and learning platforms using approved native configuration and controlled change processes. The specialist will configure and sustain sites, libraries, lists, permission groups, workflows, navigation, content types, course catalogs, and enrollment rules. They will implement approved content models and information architecture using native and out-of-the-box capabilities, provision workspaces from standard templates, and validate access before release. Administration of settings, accounts, roles, and entitlements, and application of vendor updates through controlled changes are key responsibilities. The role involves diagnosing configuration and content issues and implementing corrections, while referring custom components, applications, or code-based extensions to platform engineering and escalating infrastructure, network, or identity issues. Configuration of SharePoint search, taxonomy, term stores, and metadata, as well as execution of content migrations and site consolidations are also required. The contractor shall be capable of working on high-visibility or mission-critical aspects of a given program and shall be able to independently perform the most complicated and technical support tasks. The contractor must have the experience and capability to support assigned tasks and lead journeyman and junior-level support personnel.

Requirements

• Hands-on Microsoft 365 and SharePoint administration experience.
• Experience with Power Platform environment administration and native configuration.
• Knowledge of permissions, content types, metadata, taxonomy, term stores, search, workflows, and information architecture.
• Experience troubleshooting configuration issues and supporting controlled changes or migrations.
• Minimum ten (10) years of experience in the functional area.
• Master’s degree in a field relevant to the functional area.
• Eight (8) years of additional work experience may substitute for the master’s degree, or four (4) years of additional work experience plus a relevant bachelor’s degree may substitute for the master’s degree.

Nice To Haves

• Experience administering governed knowledge, collaboration, or learning platforms.

Responsibilities

• Configure and sustain sites, libraries, lists, permission groups, workflows, navigation, content types, course catalogs, and enrollment rules.
• Implement approved content models and information architecture using native and out-of-the-box capabilities.
• Provision workspaces from standard templates and validate access before release.
• Administer settings, accounts, roles, and entitlements and apply vendor updates through controlled changes.
• Diagnose configuration and content issues and implement corrections.
• Refer custom components, applications, or code-based extensions to platform engineering; escalate infrastructure, network, or identity issues.
• Configure SharePoint search, taxonomy, term stores, and metadata.
• Execute content migrations and site consolidations.
• Independently perform the most complicated and technical support tasks.
• Support assigned tasks and lead journeyman and junior-level support personnel.

Benefits

• Equal Employment Opportunity (EEO) Statement
• We encourage applications from candidates of all backgrounds, experiences, and abilities, including those from underrepresented communities in technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior