Senior Key Account Manager | Growth Channels

ZURU • Rogers, AR

2d

About The Position

The Senior Key Account Manager will lead ZURU Toys’ Department, Farm, Home & Brokers channel, the largest book on the Grocery, Drug & Specialty team. The role owns a broad portfolio of national accounts across craft and hobby, department stores, farm and ranch, and home improvement retailers, as well as broker and distributor partners. The successful candidate will develop channel strategy and tailored account plans, find partners willing to test ZURU products, and serve as a senior voice and mentor to the sales team.

The role brings focus and control to a large, complex account base by managing account and broker relationships and ensuring current programs deliver. Over time, the Senior Key Account Manager will build expertise in department, farm and home retail, grow ZURU’s share in the channel, and help develop the next generation of account managers. ZURU describes itself as fast-moving and entrepreneurial, with an office-first approach to work; some flexibility may depend on the role, location and business needs.

Requirements

• 4–7 years of account management experience with national retail accounts.
• Full P&L ownership and commercial negotiation experience.
• Experience working with brokers and distributors and managing many accounts at once.
• Strong organization and ability to handle a heavy administrative workload.
• Strong knowledge of retail data, such as NIQ, Numerator and retailer POS, and ability to turn insights into a buyer story.
• Confident internal selling and stakeholder management skills.
• US work authorization required.

Nice To Haves

• Experience in department, farm and ranch, home, craft or specialty retail.
• Traditional CPG or toy industry background.
• Experience coaching or mentoring others.

Responsibilities

• Own the Department, Farm, Home & Brokers channel end to end and set its strategy, ensuring every account has a clear plan.
• Drive and exceed sales, margin and profitability targets across the portfolio.
• Lead relationships with buyers and broker partners; run line reviews, pitches, program setup and related paperwork.
• Grow the channel’s largest accounts through joint business planning and strong buyer relationships.
• Maximize in-store distribution, seasonal and secondary placements, displays and promotions.
• Work with the Sales Analyst on reporting, forecasts, orders and line review preparation, and coach the analyst.
• Represent account needs with NPD, Supply Chain, Demand Planning and Marketing, supporting high in-stock and service levels.
• Mentor KAMs, JKAMs and analysts and serve as a role model for the team.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed