Senior Key Account Manager | Growth Channels

ZURU • Rogers, AR

1d • Onsite

About The Position

The Senior Key Account Manager will lead ZURU Toys’ Department, Farm, Home & Brokers channel, the largest book on the Grocery, Drug & Specialty team. The role owns a broad portfolio of national accounts across craft and hobby, department stores, farm and ranch, and home improvement retailers, together with broker and distributor partners. The position sets channel strategy and account plans, develops tailored retailer stories, and identifies partners willing to test ZURU products. It also serves as a senior voice and mentor for the sales team.

In the near term, the role brings focus and control to a large, complex account base, maintaining account and broker relationships and ensuring current programs are delivered. Over time, the Senior Key Account Manager will build deep expertise in department, farm and home retail, grow ZURU’s share in the channel, and develop future account managers.

ZURU describes itself as a founder-owned reimagination company with 5,000 people in 34 offices, selling into more than 150 markets. The company is office-first by design; some flexibility may be available depending on the role, location and business needs, but most roles are office-based. ZURU notes that the role is not a 9-to-5 and emphasizes fast-paced work, ambitious goals, ownership and impact.

Requirements

• 4–7 years of account management experience with national retail accounts.
• Experience with full P&L ownership and commercial negotiation.
• Experience working with brokers and distributors and managing many accounts simultaneously.
• Strong organization and ability to handle a heavy administrative workload.
• Strong knowledge of retail data, such as NIQ, Numerator and retailer POS, and ability to turn insight into a buyer story.
• Confident internal selling and stakeholder management.
• US work authorization required.

Nice To Haves

• Experience in department, farm and ranch, home, craft or specialty retail is preferred.
• Strong traditional CPG or toy background is considered.
• Experience coaching or mentoring others.

Responsibilities

• Own the Department, Farm, Home & Brokers channel end to end and set its strategy so every account has a clear plan.
• Drive and exceed sales, margin and profitability targets across the portfolio.
• Lead relationships with buyers and broker partners; run line reviews, pitches, program setup and related paperwork.
• Grow the channel’s largest accounts through joint business planning and strong buyer relationships.
• Maximize distribution, seasonal and secondary placements, displays and promotions.
• Work with the Sales Analyst on reporting, forecasts, orders and line review preparation, and coach the analyst.
• Champion account needs with NPD, Supply Chain, Demand Planning and Marketing, keeping in-stocks and service levels high.
• Serve as a role model for KAMs, JKAMs and analysts on the team.
• Keep account and broker relationships moving and ensure current programs are delivered.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed