Senior Key Account Manager
About The Position
Inaba Foods (USA) Inc. is seeking a Senior Key Account Manager to develop and manage strategic relationships with national and regional retailers and distributors in the Pet Specialty channel. The role is responsible for driving growth, expanding distribution, strengthening long-term partnerships, and collaborating with internal teams to execute sales strategies. The position is full-time and based in the Scottsdale, Arizona office. Success includes growing distribution and sales volume, strengthening distributor relationships, becoming a trusted customer partner, contributing to category growth through promotions, pricing strategies, and market insights, and supporting forecasting, production planning, and account strategy. Local or regional travel and time in the field may be required.
Requirements
- Bachelor’s degree in Business, Marketing, Sales, or a related field.
- 5–10 years of sales experience in Pet Specialty, Food & Beverage, or adjacent CPG categories.
- Experience calling on headquarters or regional offices and/or managing distributor relationships.
- Strong ability to analyze trends, data, and sales performance metrics.
- Proficiency creating PowerPoint sales presentations.
- Excellent communication, negotiation, and customer service skills.
- Highly organized and detail-oriented, with the ability to manage multiple priorities.
- Experience working cross-functionally with internal teams and external partners.
- Ability to travel locally or regionally as needed, including time in the field.
- Valid driver’s license with a safe driving record, in accordance with company policy.
- Ability to commute to the Phoenix office daily.
- Advanced proficiency with Microsoft Office Suite or related software.
Responsibilities
- Serve as the primary contact for assigned customers and distributors, maintaining existing business and driving incremental growth.
- Analyze historical and current purchase order data to project sales, assess profitability, and identify growth opportunities.
- Lead and participate in customer business reviews and market presentations.
- Engage regularly with accounts to ensure customer needs are met or exceeded.
- Execute promotional strategies and programs to drive volume and brand visibility.
- Provide sales forecasts and input for production and demand planning.
- Collaborate with executive leadership on pricing, promotions, quotes, and account strategies.
- Resolve customer issues related to product, service, or sales execution.
- Monitor competitive activity, market trends, and merchandising techniques.
- Manage expenses in accordance with budgeted guidelines.
- Use a proactive, growth-oriented sales approach to build and expand strategic relationships.
- Follow company policies, procedures, and ethical standards while representing Inaba professionally.
- Perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
