SENIOR IT SOLUTION ARCHITECT

City of New York • New York, NY

1d • $100,000 - $180,000 • Onsite

About The Position

The Department of Social Services (DSS) comprises the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA focuses on fighting poverty and inequality by providing essential benefits, while DHS aims to address and prevent homelessness. Information Technology Services (ITS) is DSS’s technology services organization, responsible for supporting the technology needs of both agencies. ITS develops and enhances the technology infrastructure and computer applications that support HRA and DHS, including various systems for client eligibility, case management, housing, employment services, and personnel.

Information Technology Services (ITS) is seeking a Senior IT Solution Architect to develop, maintain, and present enterprise solution architecture artifacts. This role involves translating business requirements into target-state architecture, technical standards, design options, and implementation guidance for DSS systems and digital platforms. The architect will lead architecture planning and technical direction for major DSS initiatives, provide guidance across project teams, conduct product evaluations, and recommend solutions involving cloud computing, web/mobile frameworks, microservices, APIs, and predictive analytics. Additionally, the role includes preparing gap analyses, investment roadmaps, and future-state capability models, identifying deficiencies, and recommending improvements to architecture governance. The Senior IT Solution Architect will also serve as a technical lead or IT project manager for technology initiatives, support application reliability and resiliency, and participate in senior leadership meetings as a technical reference for Curam-related knowledge.

Requirements

• A baccalaureate degree from an accredited college in computer science, information systems, engineering, mathematics or related field and six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems
• A baccalaureate degree from an accredited college and ten years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture and/or IT infrastructure systems
• Education and/or experience which is equivalent to the above

Responsibilities

• Develop, maintain, and present enterprise solution architecture artifacts, including system, business, data, security, integration, and technology architecture diagrams.
• Translate business requirements into target-state architecture, technical standards, design options, and implementation guidance for DSS systems and digital platforms.
• Lead architecture planning and technical direction for major DSS initiatives, including ACCESS HRA, Paperless Office Systems, Curam-related work, and new software products.
• Provide design, development, testing, deployment, documentation, training, and operational-readiness guidance across project teams.
• Conduct product evaluations, proofs of concept, and technical assessments for software products and platforms that support strategic business initiatives.
• Recommend solutions involving cloud computing frameworks such as SaaS, IaaS, and PaaS; web and mobile frameworks; multitier application frameworks; microservices; APIs; event-driven architecture; and predictive analytics.
• Prepare gap analyses, investment roadmaps, and future-state capability models for DSS technology ecosystems.
• Identify critical deficiencies in the ITS environment and recommend improvements to architecture governance, technology standards, decision rights, accountability, and enterprise design practices.
• Serve as technical lead or IT project manager for medium and large technology initiatives, including planning work activities, coordinating assigned resources, conducting status meetings, managing risks and issues, and communicating progress, decisions, and implementation status to stakeholders.
• Support application reliability and resiliency by ensuring regular health checks of major application components, including business continuity, disaster recovery, backup, recovery testing, data integrity, and cross-platform dependencies.
• Participate in senior leadership meetings and act as the technical reference for Curam-related design, development, testing, and deployment knowledge while providing technical input to estimate the functional scope.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior