Senior IT Solution Architect

City of New York • New York, NY

8d

About The Position

The Department of Social Services (DSS), comprising the New York City Human Resources Administration and Department of Homeless Services, is recruiting a Senior IT Solution Architect within Information Technology Services (ITS). ITS supports the agencies’ daily, emergent, and long-term technology needs by creating and enhancing infrastructure and applications for benefits, case management, housing, employment services, revenue-producing computer matches, claiming, and personnel systems.

The Senior IT Solution Architect develops and presents enterprise solution architecture artifacts and translates business requirements into target-state architecture, technical standards, design options, and implementation guidance. The role leads architecture planning and technical direction for major DSS initiatives, evaluates products and platforms, and prepares technology roadmaps and future-state capability models. It also serves as a technical lead or IT project manager for medium and large initiatives, supports application reliability and resiliency, and provides Curam-related technical expertise to senior leadership and project teams.

Requirements

• A baccalaureate degree in computer science, information systems, engineering, mathematics, or a related field and six years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture, and/or IT infrastructure systems; or
• A baccalaureate degree and ten years of satisfactory full-time experience related to enterprise architecture, solutions architecture, network architecture, and/or IT infrastructure systems; or
• Education and/or experience equivalent to either of the stated qualification pathways.

Responsibilities

• Develop, maintain, and present enterprise solution architecture artifacts, including system, business, data, security, integration, and technology architecture diagrams.
• Translate business requirements into target-state architecture, technical standards, design options, and implementation guidance for DSS systems and digital platforms.
• Lead architecture planning and technical direction for initiatives including ACCESS HRA, Paperless Office Systems, Curam-related work, and new software products.
• Provide design, development, testing, deployment, documentation, training, and operational-readiness guidance across project teams.
• Conduct product evaluations, proofs of concept, and technical assessments for software products and platforms supporting strategic business initiatives.
• Recommend solutions involving cloud computing frameworks, web and mobile frameworks, multitier application frameworks, microservices, APIs, event-driven architecture, and predictive analytics.
• Prepare gap analyses, investment roadmaps, and future-state capability models for DSS technology ecosystems.
• Identify critical deficiencies in the ITS environment and recommend improvements to architecture governance, technology standards, decision rights, accountability, and enterprise design practices.
• Serve as technical lead or IT project manager for medium and large technology initiatives by planning work activities, coordinating resources, conducting status meetings, managing risks and issues, and communicating progress and decisions to stakeholders.
• Support application reliability and resiliency through regular health checks of major application components, including business continuity, disaster recovery, backup, recovery testing, data integrity, and cross-platform dependencies.
• Participate in senior leadership meetings and act as a technical reference for Curam-related design, development, testing, and deployment knowledge.
• Provide technical input to estimate functional scope.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior