Senior IT Analyst

City of Mountain View•Mountain View City Hall, CA

1d•$139,086 - $208,629

About The Position

The City of Mountain View is hiring two Senior IT Analysts for its Information Technology Department’s Enterprise Applications team. The team supports, manages, and improves the enterprise applications and systems used across City operations. These senior roles lead technology initiatives, manage enterprise applications, address complex technical and business challenges, and translate business requirements into effective technology solutions. They collaborate with City departments, IT colleagues, and vendors, support system integrations, improve business processes, and contribute to public services. Senior team members also mentor junior staff, share technical knowledge, provide training, and promote best practices. One position focuses on Enterprise Resource Planning (ERP), improving Finance and HR/Payroll processes, analyzing data, developing financial reports, and supporting and maintaining ERP and HR applications. It will lead Finance-related system implementations, such as Business License and Cashiering systems. The other position focuses on the Land Management System (LMS), leading implementation through the full project lifecycle—from needs assessment and requirements gathering through RFP development, vendor selection, implementation, and deployment. It will also support, maintain, and improve systems used for Planning, Building, development review, and other City permitting processes. The roles require strong project management, communication, collaboration, analytical, and problem-solving skills, as well as the ability to balance priorities and adapt to changing business needs. The position may require extended or irregular hours and availability for contact after normal business hours for critical issues. The stated annual salary range is $139,086–$208,629. Pay beyond the control point may be awarded for exceptional experience and qualifications upon hire and/or meritorious performance.

Requirements

Education equivalent to a technology certificate from an accredited college or trade school in a relevant field, an associate’s degree, or completion of 60 semester or 90 quarter units at an accredited college or university, plus five years of increasingly responsible IT Analyst experience in relevant IT areas; OR a bachelor’s degree or four years of postsecondary education in a relevant field, plus four years of experience in those areas.
Relevant experience areas include information technology, network or systems analysis, development, system integration, or project management.
Experience leading large, complex enterprise application projects through the full project lifecycle, including needs assessment, requirements gathering, RFP development, vendor selection, implementation, and deployment.
Experience with enterprise application implementation, system integration, business process analysis, troubleshooting, and continuous improvement.
Strong project management, analytical, communication, documentation, and problem-solving skills.
Ability to work independently, lead cross-functional teams, coordinate vendors, manage competing priorities, and mentor junior analysts.
Excellent customer service skills and ability to build effective working relationships with IT colleagues, department stakeholders, and vendors.
For the ERP position: knowledge of financial ERP systems and Finance and HR/Payroll business processes, including data analysis, financial report development, system administration, and business process improvement.
For the LMS position: knowledge of land management applications and related processes, including planning, building, development review, permitting, system administration, and regulatory processes.
Valid California Class C driver’s license.

Nice To Haves

Experience in a lead or supervisory capacity, or completion of the City’s supervisory training course.
Experience with municipal or public-sector enterprise applications and business processes.
For the ERP position: hands-on experience with financial ERP systems, financial reporting tools, and report development, such as Cognos, Power BI, or similar platforms.
For the LMS position: experience leading Land Management System implementations and electronic plan review solutions.
Experience with Enterprise Asset Management (EAM), Customer Relationship Management (CRM), Geographic Information Systems (GIS), document management systems, and other enterprise applications.
Project Management Professional (PMP) certification.
Relevant enterprise application, technology, or vendor platform certifications.

Responsibilities

Lead IT and enterprise application projects, including large implementations through the full project lifecycle.
Manage, support, maintain, and continuously improve enterprise applications.
Analyze and resolve complex technical issues and troubleshoot enterprise systems.
Translate business requirements into technology solutions and support system integrations.
For the ERP position, improve Finance and HR/Payroll processes, analyze data, develop financial reports, and support ERP and HR applications.
For the ERP position, lead Finance-related system implementations, including Business License and Cashiering systems.
For the LMS position, lead needs assessment, requirements gathering, RFP development, vendor selection, implementation, and deployment of the Land Management System.
For the LMS position, support and improve systems for Planning, Building, development review, permitting, and related regulatory processes.
Collaborate with City departments, IT colleagues, vendors, and cross-functional teams.
Mentor junior staff, share technical knowledge, provide training, and promote best practices.
Provide customer-focused technology guidance and support to City employees.