Senior International eCommerce Product Manager
About The Position
The Senior International eCommerce Product Manager owns and drives eCommerce product management for the UK, EU, and France markets. Reporting to the Senior Director of Digital Product Management, the role partners with engineering, design, marketing, merchandising, and regional stakeholders to deliver localized, high-performing B2B and B2C digital commerce experiences that support brand growth, regulatory compliance, and customer satisfaction. The position is onsite and based around collaboration with the Houston headquarters and European stakeholders. The role owns the international eCommerce product roadmap, leads end-to-end localization for France, and improves customer journeys for trade professionals, wholesale partners, and direct-to-consumer customers. It works with enterprise commerce platforms and cross-functional teams to deliver localized launches, promotions, and content strategies, while using market research and performance indicators to guide continued improvement. The manager also supports junior product managers and contributes to eCommerce product management practices.
Requirements
- At least 5 years of product management experience within eCommerce, with proven success launching and scaling digital commerce platforms.
- Bachelor’s degree in Business, Computer Science, Digital Marketing, or a related field.
- Hands-on experience with enterprise eCommerce platforms and complex integrations such as ERP, OMS, PIM, and CRM.
- Demonstrated experience delivering localized eCommerce experiences for France and/or EU markets.
- Deep understanding of French B2B and B2C customer behavior, payment methods, and regulatory requirements.
- Fully bilingual in English and French, written and spoken.
- Strong analytical skills and experience using digital analytics tools.
- Exceptional organizational, time management, and prioritization skills.
- Ability to achieve results independently and through cross-functional collaboration.
- Clear, professional written, verbal, and presentation communication skills.
- Authorization to work in the United States; employment-based immigration sponsorship and assistance with other immigration sponsorship or benefits are not offered.
Nice To Haves
- MBA preferred.
- Experience in luxury, premium lifestyle, home furnishings, lighting, or design-led brands strongly preferred.
Responsibilities
- Own and prioritize the international eCommerce product roadmap across the UK, EU, and France, aligning it with business objectives and regional growth strategies.
- Lead localization of the France eCommerce experience, including language, UX/UI, pricing, payments, TVA taxation, and regulatory compliance.
- Define, optimize, and evolve B2B and B2C customer journeys for trade professionals, wholesale partners, and direct-to-consumer customers.
- Partner with engineering teams to configure, implement, and enhance enterprise eCommerce platforms.
- Collaborate with regional marketing, sales, and merchandising teams on localized product launches, promotions, and content strategies.
- Translate business and stakeholder requirements into product documentation, user stories, and acceptance criteria.
- Analyze customer behavior, market trends, and competitive landscapes in EU and French markets to inform product decisions.
- Monitor KPIs, including conversion rate, average order value, retention, and NPS, and drive continuous improvement initiatives.
- Ensure compliance with EU digital regulations, including GDPR, accessibility standards, and consumer protection requirements.
- Serve as the primary liaison between Houston headquarters and European stakeholders to maintain strategic alignment and execution clarity.
- Mentor and support junior product managers and contribute to eCommerce product management best practices.
- Work effectively with cross-functional teams to accomplish organizational goals and resolve complex problems.
- Adhere to Visual Comfort Company Values and demonstrate commitment, dependability, punctuality, and adherence to agreed-upon work schedules.
Benefits
- Structured training program, ongoing education, and career advancement opportunities.
- Generous vacation accrual and paid time off.
- Seven paid holidays per year and two floating holidays.
- Competitive compensation plan.
- Medical benefits with the company covering the majority of employee premiums.
- Vision and dental coverage available starting the first of the month following the start date.
- Company-provided life insurance and short-term disability coverage.
- 401(k) plan with company matching up to 4%, available beginning the first of the month following hire.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
