Senior International eCommerce Product Manager

Visual Comfort • Houston, TX

2d • Onsite

About The Position

Visual Comfort & Co. is a resource for decorative and architectural lighting, ceiling fans, system controls, and automated shading solutions. Reporting directly to the Senior Director of Digital Product Management, the Senior International eCommerce Product Manager owns and drives eCommerce product management for the UK, EU, and France markets. The role works closely with engineering, design, marketing, merchandising, and regional stakeholders to deliver localized, high-performing B2B and B2C digital commerce experiences that support brand growth, regulatory compliance, and customer satisfaction.

The position owns the international eCommerce product roadmap and leads end-to-end localization of the France experience, including language, UX/UI, pricing, payments, taxation, and regulatory compliance. It also shapes customer journeys, supports platform configuration and enhancement, and uses analytics and market insight to improve performance. The role serves as the primary liaison between Houston headquarters and European stakeholders, and mentors junior product managers.

Requirements

• At least 5 years of product management experience within eCommerce, with proven success launching and scaling digital commerce platforms.
• Bachelor’s degree in Business, Computer Science, Digital Marketing, or a related field.
• Hands-on experience with enterprise eCommerce platforms and complex integrations, including ERP, OMS, PIM, and CRM.
• Demonstrated experience delivering localized eCommerce experiences for France and/or EU markets.
• Deep understanding of French B2B and B2C customer behavior, payment methods, and regulatory requirements.
• Fully bilingual in English and French, written and spoken.
• Strong analytical skills and experience using digital analytics tools.
• Exceptional organizational, time-management, and prioritization skills.
• Ability to achieve results independently and through cross-functional collaboration.
• Clear, professional written, verbal, and presentation communication skills.

Nice To Haves

• MBA.
• Experience in luxury, premium lifestyle, home furnishings, lighting, or design-led brands.

Responsibilities

• Own and prioritize the international eCommerce product roadmap across the UK, EU, and France, aligning it with business objectives and regional growth strategies.
• Lead end-to-end localization of the eCommerce experience for France, including language, UX/UI, pricing, payments, taxation (TVA), and regulatory compliance.
• Define, optimize, and evolve B2B and B2C customer journeys for trade professionals, wholesale partners, and direct-to-consumer customers.
• Partner with engineering teams to configure, implement, and enhance enterprise eCommerce platforms.
• Collaborate with regional marketing, sales, and merchandising teams on localized product launches, promotions, and content strategies.
• Translate business and stakeholder requirements into product documentation, user stories, and acceptance criteria.
• Analyze customer behavior, market trends, and competitive landscapes within EU and French markets to inform product decisions.
• Monitor KPIs including conversion rate, AOV, retention, and NPS, and drive continuous improvement initiatives.
• Ensure compliance with EU digital regulations, including GDPR, accessibility standards, and consumer protection requirements.
• Serve as the primary liaison between Houston headquarters and European stakeholders to maintain strategic alignment and execution clarity.
• Mentor and support junior product managers and contribute to eCommerce product management best practices.
• Work effectively with cross-functional teams to accomplish organizational goals and resolve complex problems.
• Adhere to Visual Comfort Company Values and demonstrate commitment, dependability, punctuality, and adherence to agreed-upon work schedules.

Benefits

• Comprehensive structured training, ongoing education, and career advancement opportunities.
• Generous vacation accrual and paid time off policies.
• Seven paid holidays per year plus two floating holidays.
• Competitive compensation plan.
• Medical premiums largely covered by the company, with vision and dental coverage available starting the first of the month following the start date.
• Company-provided life insurance and short-term disability coverage.
• 401(k) plan with company matching up to 4%, available beginning the first of the month following hire.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior