frog - Interaction Design - Sr. Consultant

Capgemini•San Francisco, NY

13d

About The Position

As a Senior Interaction Designer at frog, you will shape digital products and services from early concepts through detailed design and implementation. You will apply interaction, service, and visual design skills to develop holistic, human-centered solutions for clients across industries, using strategic thinking and design craft throughout the process. You will work across divergent exploration and convergent decision-making and use AI as a working partner. As a senior individual contributor, you will mentor junior designers, contribute to frog’s global design community, lead client conversations in your domain, and guide critical design decisions. Depending on the engagement, you may lead small project teams and support business development through proposal development and client pitches. The position is based in the San Francisco or New York studio and requires residency in the San Francisco Bay Area or New York City area, with willingness to travel for research, client meetings, and project delivery. Applicants must submit a link to or PDF of a recent portfolio demonstrating relevant design work, approach, thought process, collaboration style, and contribution to successful outcomes. Applications without a portfolio cannot be accepted. The role offers a base compensation range of $110,000 to $160,000. Compensation may include additional variable incentives, bonuses, or commissions, depending on the position and applicable laws. Benefits for regular, full-time employees are determined by local policy and eligibility.

Requirements

At least 5 years of professional experience in interaction design or a related role, such as UX Designer or Product Designer.
Strong interaction-design skills demonstrated through a portfolio of recent work.
Experience developing digital-product concepts, interaction models, wireframes, screens, components, and prototypes.
Ability to move between strategic and conceptual thinking and high-quality detailed design.
Experience conducting and synthesizing qualitative and quantitative design research.
Advanced proficiency in Figma, particularly interaction logic, component design, and prototyping.
Experience collaborating in multidisciplinary teams as a senior contributor or experience-design lead.
Working knowledge of current AI and GenAI tools, with experience applying them to synthesis, ideation, testing, and prototyping.
Strong client-facing communication, presentation, and storytelling skills.
Strategic and commercial awareness, with the ability to connect design decisions to user needs and business outcomes.
Alignment with frog’s values and passion for creating products and experiences that address people’s functional and emotional needs.
Residency in the San Francisco Bay Area or New York City area and willingness to travel for research, client meetings, and project delivery.
Submission of a recent portfolio link or PDF demonstrating relevant work, design approach, thought process, collaboration style, and contribution to successful outcomes.

Nice To Haves

Degree in Interaction Design, Visual Communication, Human-Computer Interaction, or a related design or behavioral-science field.
Experience designing or prototyping GenAI-enabled products, including LLM-based products, agentic systems, multimodal interactions, or generative content capabilities.
Experience across start-up, corporate, agency, or consulting environments.
Familiarity with Agile, Scrum, Lean, or Waterfall delivery methods.
Knowledge of accessibility best practices, tools, and standards.
Additional professional, academic, cultural, or language experience that brings a broader perspective to design.

Responsibilities

Define opportunity areas and experience requirements based on users’ needs, business objectives, constraints, and market context.
Adapt design approaches, methods, and levels of rigor to the client, project, industry, and delivery environment.
Lead client workshops and cross-disciplinary analysis to align stakeholders, deepen user understanding, and identify design opportunities.
Shape digital-product and experience concepts in collaboration with strategy, research, technology, and design partners.
Plan, conduct, and synthesize research, testing, and piloting with service users, providers, clients, and subject-matter experts.
Design wireframes, screens, interaction patterns, and prototypes, and carry defined experiences through detailed design across product or service components.
Work within established visual systems while ensuring consistency, usability, accessibility, and attention to design detail.
Use AI tools for research synthesis, ideation, concept development, testing, and prototyping, applying human judgment to evaluate and refine outputs.
Communicate the story, rationale, and value of the work through presentations, design narratives, and client recommendations.
Document product and service requirements, design specifications, interaction behaviors, and implementation guidelines.
Mentor and guide junior colleagues, contribute to frog’s design community of practice, and advance interaction-design craft.
Lead client conversations in the interaction-design domain and provide evidence-based recommendations to guide client decisions.
Contribute to proposal writing, pitches, and other business-development activities when required.