About The Position

Interglass is hiring a full-time, non-exempt Senior Inside Sales Representative to market and sell products and services by phone, email, and approved customer visits. The role is responsible for growing sales among assigned regional accounts, including key accounts, while prospecting, quoting, entering orders, and maintaining account health. The position is based on-site in Miami, Florida, and includes local driving for approved customer visits within the assigned territory. The position pays a base rate of $33.00 per hour, paid biweekly. The representative is eligible for the Interglass Incentive Plan for Senior Sales Representatives, which provides quarterly sales bonuses for Glass Lites, Glazing Supplies & Hardware, and Lead Conversion. Approved business mileage is reimbursed monthly at $0.76 per mile after 90 days of employment. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., averaging 40 hours per week. Interglass specializes in wholesale distribution of glass and mirror products. It operates 144,000 square feet of warehouse space and handles local logistics in-house, including customs clearance, drayage, warehousing, and deliveries, using a fleet that includes boom trucks, rack trucks, and tractor-trailers.

Requirements

  • Bachelor's degree in business, marketing, or a related field.
  • At least 5 years of B2B sales experience, including wholesale distribution and outside sales involving customer visits.
  • Fluency in both English and Spanish, with sufficient reading, speaking, and writing ability to sell, quote, and serve customers.
  • Valid driver's license, reliable personal vehicle, and personal auto insurance meeting company minimum coverage requirements; proof of insurance must be submitted annually.
  • Excellent task coordination, prioritization, organization, and accuracy when managing multiple open quotes and orders.
  • Clear, concise, effective verbal and written communication, active listening, and a warm, positive tone.
  • Persuasive, proactive, customer-service-oriented team player.
  • Proficiency in Microsoft 365 and working knowledge of ERP and CRM systems.
  • Ability to lift up to 15 pounds and handle product samples.
  • Ability to drive locally within the assigned territory for approved customer visits.

Responsibilities

  • Grow sales with current customers and new leads in the assigned region, including key accounts.
  • Generate sales opportunities through inbound lead follow-up and daily outbound cold calls and emails.
  • Reactivate lapsed and declining accounts.
  • Identify customer buying trends and cycles.
  • Estimate delivery dates and times based on company delivery schedules.
  • Coordinate with Logistics about delivery problems, container timing, will-call pickups, and freight questions.
  • Meet established sales goals for each evaluated period.
  • Support accounts receivable collection by contacting customers about past-due balances and resolving invoice disputes.
  • Conduct approved customer and prospect visits in the assigned territory, as needed, for up to half of the workday.
  • Attend national and regional trade shows and research new product requests.
  • Answer incoming calls, listen to voicemails, and return calls promptly.
  • Process orders accurately by email, phone, fax, or walk-in, and enter them in the ERP system.
  • Create and present quotes and price lists within approved limits.
  • Build, maintain, and grow relationships with buyers, estimators, and owners at assigned accounts.
  • Maintain accurate customer data, open quotes, and pipeline stages in the computer database or CRM.
  • Investigate, resolve, and follow up on customer problems, shortages, damage claims, and order complaints.
  • Provide product samples to qualified customers upon request.
  • Brief covering Sales Support Specialists before planned absences.
  • Perform other duties as assigned by the Manager.

Benefits

  • Quarterly sales bonuses through the Interglass Incentive Plan for Senior Sales Representatives.
  • Monthly reimbursement for approved business mileage at $0.76 per mile, beginning after 90 days of employment.
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