Senior Incentive Programs Specialist

Snap Inc.•New York, NY

1d•$100,000 - $176,000•Onsite

About The Position

As part of Snap’s Global Trading Incentive Programs, the Senior Incentive Programs Specialist designs, launches, and analyzes global programs that incentivize revenue and other strategic goals. The role partners closely with Sales, Product, Marketing, and Finance teams to develop advertiser incentives and execute and improve related processes. It uses analytical skills, operational experience, high-quality execution, and ownership to optimize existing processes and build team capability infrastructure. The specialist supports day-to-day operations and analysis for Advertiser, Agency, and GM Fund incentive programs; monitors funding allocations and utilization; and identifies performance trends, risks, inefficiencies, and opportunities. The role works with Sales and cross-functional partners on program usage, funding visibility, complex requests, troubleshooting, and execution from approval through fulfillment. It also extracts and interprets internal data, communicates actionable insights, and contributes to scalable operational processes and workflows. Snap follows a “default together” approach and expects team members to work in an office four or more days per week. The position’s U.S. base salary range depends on assigned pay zone: Zone A (CA, WA, NYC), $118,000–$176,000; Zone B, $112,000–$167,000; and Zone C, $100,000–$150,000 annually. The position is eligible for equity in the form of RSUs.

Requirements

BA/BS degree in business, marketing, communications, or a related field.
At least 4 years of relevant experience in Revenue Operations, Sales Operations, or a related field.
Proficiency in Salesforce.
Experience extracting data using SQL and using data visualization tools such as Looker or Tableau.
Professional operations experience in a high-case-volume environment requiring substantial internal relationship management and attention to detail.
Knowledge of digital advertising sales concepts, including auction marketplaces.
Proficiency with Google Suite, including Sheets, Docs, and Slides, and Microsoft Office, including Excel, PowerPoint, and Word.
Demonstrated problem-solving, troubleshooting, analytical skills, attention to detail, and ability to execute defined processes.
Ability to work independently and drive activities to completion through ownership and attention to detail in a fast-paced, ambiguous environment.
Experience working effectively in a fast-paced, deadline-driven environment and collaborating with cross-functional teams.
Ability to partner collaboratively with Sales and cross-functional teams, find solutions, and respectfully challenge stakeholders.

Nice To Haves

Highly detail-oriented, analytical, and strategic business thinker who is solutions-focused and has a strong work ethic.
Strong presentation and communication skills.
Stakeholder management experience.
Knowledge of 4A’s/IAB Standard Terms and Conditions Version 3.0 and experience reviewing, drafting, and discussing campaign governing terms.

Responsibilities

Support day-to-day operations and program analysis for Advertiser, Agency, and GM Fund incentive programs, ensuring accurate, efficient execution in line with established guidelines.
Monitor incentive funding allocations across programs and Sales organizations, tracking utilization, volume, and value to ensure funds are appropriately deployed for intended use cases.
Analyze program utilization and performance regularly to identify trends, risks, inefficiencies, and opportunities to improve funding deployment.
Partner with Sales teams to understand incentive usage, provide visibility into available funding and utilization, and help ensure requests align with program objectives and guardrails.
Review and provide guidance on custom or complex incentive requests with Sales, Product, Marketing Science, Finance, and Accounting, balancing commercial objectives with program requirements.
Provide operational support for incentive programs, including troubleshooting cases, resolving execution issues, and helping requests progress from approval through fulfillment.
Extract, analyze, and interpret data from internal systems to develop actionable insights and communicate program performance, utilization, and opportunities to stakeholders.
Contribute to designing, developing, and improving operational processes and workflows in Global Trading & Incentive Programs to increase efficiency, scalability, and the experience of internal partners and advertising clients.
Triage complex operational and program issues, develop data-informed recommendations, and resolve day-to-day Sales questions and challenges.