About The Position

AXIS Capital is seeking a Senior Claims Specialist to join its North America Programs Claims team. The role reports to the Claims Manager, Casualty Programs Claims and focuses on managing complex liability third-party casualty program claims, particularly those involving New York Labor Law, construction, and complex claims. The specialist investigates claims, analyzes and evaluates coverage, develops settlement strategies, and ensures claims are handled in accordance with company policies. The role includes both direct handling and TPA oversight, as well as collaboration with internal teams and external business partners. The position involves travel for matters such as court proceedings, mediations, and settlements. The role is exempt under FLSA. The stated base salary range is $140,000–$160,000 for New Jersey, with target incentive compensation based on corporate and individual performance.

Requirements

  • 7–10+ years of claims-handling experience in Casualty and/or Specialty Lines Claims.
  • Expertise evaluating and resolving complex claims across various jurisdictions.
  • Ability to mentor and develop junior adjusters.
  • Prior experience handling New York Labor Law, product liability, and complex litigation claims.
  • Prior experience drafting coverage correspondence, writing coverage letters, and responding to or issuing tenders.
  • Prior experience overseeing TPAs.
  • Strong negotiation skills to achieve equitable settlements with various stakeholders.
  • Ability to recommend and justify the use of outside counsel in complex claims situations.
  • Ability to network and build relationships within professional and market associations.
  • Track record of adhering to and enforcing company policies and procedures in claims processing.
  • Valid state licenses as required, with the ability to add states to certifications as needed.
  • Ability to travel for court proceedings, mediations, and settlements.

Responsibilities

  • Evaluate complex claims, including through TPA oversight and direct handling, to determine appropriate settlement strategies and ensure adherence to company policies.
  • Ensure timely evaluation, reserving, and disposition of assigned claims.
  • Mentor junior claims adjusters and support their professional development.
  • Apply working knowledge of relevant legal frameworks and claims-handling practices, particularly New York Labor Law, construction, and complex claims.
  • Document coverage, investigations, damages, reserve rationale, negotiations, and other claim-related matters.
  • Review contracts for risk transfer evaluations, coverage analysis, and tender review.
  • Investigate potentially fraudulent claims and take appropriate action.
  • Identify opportunities for subrogation and contribution.
  • Provide technical advice, training, guidance, and strategic direction to TPA and contractor adjusters.
  • Collaborate with the Specialty Complex Claims team on coverage disputes, including litigation and arbitration involving AXIS issuing companies.
  • Collaborate across disciplines and business units, including with the general counsel team on errors and omissions issues arising from claims handling.
  • Demonstrate high-quality claims-handling behaviors, as measured by feedback from internal and external business partners.
  • Model AXIS behaviors aligned with its values of People, Decisiveness, Excellence, and Stronger Together.
  • Travel for court proceedings, mediations, and settlements.

Benefits

  • Competitive target incentive compensation based on overall corporate and individual performance.
  • Medical plans for employees and their families.
  • Health and wellness programs.
  • Retirement plans.
  • Tuition reimbursement.
  • Paid vacation.
  • Comprehensive and competitive benefits package.
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