Senior Claims Specialist, Casualty Programs

AXIS (AXIS Capital)•Short Hills, NJ

11d•$140,000 - $160,000

About The Position

AXIS Capital is seeking a Senior Claims Specialist to join its North America Programs Claims team. The role reports to the Claims Manager, Casualty Programs Claims and manages complex liability third-party casualty programs claims, with particular emphasis on New York Labor Law, construction, and complex claims. The specialist investigates, analyzes, and evaluates coverage, handling claims through both TPA oversight and direct adjustment. The position also provides technical direction and mentorship to junior adjusters and TPA or contractor adjusters, and collaborates with internal teams on coverage disputes, litigation, arbitration, and claims-handling issues. The role requires travel for matters such as court proceedings, mediations, and settlements. AXIS describes its culture as inclusive and entrepreneurial, and expects employees to demonstrate its values of People, Decisiveness, Excellence, and Stronger Together. The expected base salary range is $140,000–$160,000 in New Jersey. The offer depends on factors including experience and work location. The position is eligible for target incentive compensation based on corporate and individual performance. Benefits include medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and other benefits. The role is exempt for FLSA purposes and is an existing vacancy.

Requirements

7–10+ years of claims-handling experience in casualty and/or specialty lines claims.
Expertise evaluating and resolving complex claims across various jurisdictions.
Ability to mentor and develop junior adjusters.
Prior experience handling New York Labor Law, product liability, and complex litigation claims.
Prior experience drafting coverage correspondence, writing coverage letters, and responding to or issuing tenders.
Prior experience overseeing TPAs.
Skill negotiating settlements with various stakeholders to achieve equitable solutions.
Ability to recommend and justify the use of outside counsel in complex claims situations.
Ability to network and build relationships within professional and market associations.
Track record of adhering to and enforcing company policies and procedures in claims processing.
Valid state licenses as required, with ability to add states to certifications as needed.
Willingness to travel for court proceedings, mediations, and settlements.

Responsibilities

Manage complex liability third-party casualty programs claims, including through TPA oversight and direct handling.
Investigate, analyze, and evaluate coverage for complex claims.
Determine appropriate settlement strategies and ensure adherence to company policies.
Evaluate, reserve, and dispose of assigned claims in a timely manner.
Mentor junior claims adjusters and support their professional development.
Apply knowledge of relevant legal frameworks and claims-handling practices, particularly New York Labor Law, construction, and complex claims.
Document coverage, investigation, damages, reserve rationale, negotiations, and other claim matters.
Review contracts for risk-transfer evaluations, coverage analysis, and tender review.
Investigate potentially fraudulent claims and take appropriate action.
Identify opportunities for subrogation and contribution.
Provide technical advice, training, guidance, and strategic direction to TPA and contractor adjusters.
Collaborate with the Specialty Complex Claims team on coverage disputes, including litigation and arbitration involving AXIS issuing companies.
Collaborate across disciplines and business units, including with the general counsel team on errors and omissions issues arising from claims handling.
Demonstrate high-quality claims-handling behaviors as assessed by internal and external business partners.
Demonstrate AXIS values of People, Decisiveness, Excellence, and Stronger Together.
Travel for court proceedings, mediations, and settlements.