SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60046235

State of Florida • Ocala, FL

1d • Onsite

About The Position

This is a responsible professional position requiring advanced expertise in Economic Self-Sufficiency (ESS) program areas, including extensive knowledge of program concepts, policies, operating procedures, federal and state laws and regulations, and the FLORIDA system. The position identifies and analyzes complex management problems and develops, recommends, and implements solutions through a centralized quality management review program. The position is assigned to teach preservice training full time.

The position is in the ESS Program Office in the Central Region, covering Circuits 5 (Ocala), 9 (Orlando, Kissimmee), 10 (Lakeland), and 18 (Orlando, Sanford, or Rockledge). It is fully onsite; telecommuting and remote work are not permitted. Work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. This is an internal agency posting open only to current DCF employees.

Requirements

• Ability to organize and manage time.
• Knowledge of public assistance policies and procedures.
• Knowledge of computer software and computer skills.
• Ability to prepare and present information to the public and other groups regarding public assistance programs.
• Training skills.
• Must be a current DCF employee; the posting is open only to current DCF employees.

Responsibilities

• Monitor program service areas for compliance with federal and state program and fiscal regulations and policies, and monitor factors affecting service quality and quantity and uniformity of service delivery.
• Identify deficiencies, analyze program effectiveness and efficiency, and make recommendations and interpretations to resolve program problems.
• Recommend improvements to program compliance capabilities and identify areas of management requiring additional evaluation.
• Develop and coordinate implementation strategies for assigned problems in accordance with federal, state, and department objectives.
• Conduct investigations into employee misconduct and potential fraud and abuse.
• Review proposed changes in laws and regulations to determine their impact on departmental policy and processes.
• Perform related work as required.
• Comply with and monitor, when applicable, mandatory requirements in section 215.422, Florida Statutes, and Chapter 3A-24 of the Florida Administrative Code.
• Teach preservice training full time.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed