HUMAN SERVICES PROGRAM SPECIALIST - 64000368

State of Florida • Sanford, FL

2d • $40,000 - $41,989 • Onsite

About The Position

The Human Services Program Specialist is a highly responsible Hepatitis and sexually transmitted disease (STD) surveillance position under the direct supervision of the STD Program Manager. The role focuses on Hepatitis education and prevention, disease-prevention outreach, and coordination of follow-up and referrals. The position is with the Florida Department of Health in Seminole County and requires daily in-office or field work.

Requirements

• At least two years of verifiable experience working in STD, HIV, or a health care setting, conducting screenings and working with community partners.
• Experience conducting interviews or counseling sessions in a public health, clinical, or community setting, including managing sensitive information.
• Experience conducting training, presentations, and meetings.
• Effective interpersonal skills.
• Knowledge of computer software applications and written and verbal English communication.
• Ability to perform basic computer operations.
• Complete HIV/AIDS 501 and Introduction to Sexually Transmitted Disease Intervention (ISTDI) training within six months of employment.
• Ability to learn and communicate effectively in English, orally and in writing.
• Willingness to work in the office daily and perform field work.
• Willingness to perform emergency duties before, during, or beyond normal work hours or days, potentially including shelter duties or in-state and out-of-state deployment.
• Newly hired employees without a previous positive TB test must complete an initial TB test upon hire and annual testing thereafter, or provide medical documentation of a previous positive TB test.
• Current authorization to work in the United States without employer sponsorship.

Responsibilities

• Complete required paperwork, including outreach testing and education records, interview records, field investigations, statistical reports, and narratives.
• Use the state’s internet-based MERLIN surveillance system.
• Track Hepatitis risk assessments and laboratory results, and process risk assessments in a timely manner.
• Perform case-management duties as needed, including reminders for second and third vaccine doses and referrals to community resources.
• Assist with Hepatitis vaccine inventory, including ordering, receiving, and accountability.
• Use HMS and FLORIDA SHOTS for vaccine-module data entry, vaccine-service imports, client registration, registry services, and reporting.
• Maintain contact with Hepatitis Program offices and complete quarterly hepatitis reports on FDOH SharePoint.
• Assist in developing public health education materials and provide educational presentations using software such as Microsoft Excel, Access, and PowerPoint.
• Plan, schedule, and conduct special outreach, control programs, county jail outreach, community screening programs, and education for targeted populations.
• Represent the Florida Department of Health in Seminole County in work groups and trainings, and during community outreach and screening activities.
• Communicate with reporting providers to gather and verify patient information needed to support Disease Intervention Specialist follow-up and treatment.
• Document daily activities and outcomes in the comment section of each assigned field record, including calls and record searches.
• Conduct and document HARS record searches on new field records and episodes.
• Answer incoming calls about text messages, provider callbacks, and client questions, transferring callers to the appropriate area when needed.
• Process paper and electronic laboratory results within 48 business hours of receipt, in accordance with program guidelines.
• Complete tasks for at least 90% of pregnant females infected with Chlamydia, Gonorrhea, Syphilis, or co-infected HIV within two days of receiving laboratory results or provider reports.
• Text clients who opt in with Chlamydia, Gonorrhea, and Syphilis results, positive or negative, no later than six to seven days.
• Analyze information from medical professionals, address improper techniques in accordance with CDC guidelines, and educate medical professionals on treatment, CHD procedures, and reporting measures.
• Send updated STD reporting forms to providers who lack or continue to use outdated reporting forms.
• Participate in mandatory trainings and shadow coworkers to cross-train in their areas of expertise.
• Perform other related duties as assigned.

Benefits

• Annual and sick leave
• Nine paid holidays and one personal holiday each year
• State group insurance options, including health, life, dental, vision, and supplemental insurance
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed