SENIOR HUMAN SERVICES PROGRAM SPECIALIST - 60023106

State of Florida • Fort Lauderdale, FL

1d

About The Position

This is professional work in the Florida Department of Children and Families’ Office of Economic Self-Sufficiency Program. The position collects, compiles, and analyzes program data; assesses training needs; conducts training activities; and analyzes complex policy and case management problems. It also supports monitoring and technical assistance activities intended to promote program consistency and uniformity at the service area level. The position is based in Fort Lauderdale and serves the Southeast Region. Only current employees of the Florida Department of Children and Families are eligible to apply.

Requirements

• A bachelor’s degree from an accredited college or university and four years of professional experience in health, social, economic, or rehabilitative programs.
• A master’s degree from an accredited college or university may substitute for one year of the required experience.
• Professional or nonprofessional experience of the type described may substitute year for year for the required college education.
• Applicants must be current employees of the Florida Department of Children and Families.

Nice To Haves

• Office of Economic Self-Sufficiency experience is preferred.
• Ability to speak, read, or write Spanish, Creole, French, or another foreign language may be considered based on agency needs.

Responsibilities

• Monitor data and analyze problems involving program eligibility, service delivery, or policy implementation.
• Plan, organize, and conduct pre-service, in-service, and policy update training for staff, ensuring employees have the basic knowledge required to administer programs.
• Design supplemental training programs to address specialized in-service training needs, including curricula and supporting materials.
• Develop and use supplemental materials for core training packages by assessing program personnel and selecting suitable training delivery systems.
• Assist with Quality Management and Assurance Plan monitoring for the Southeast Region.
• Assist with operational, program, and performance monitoring to help ensure compliance with standards and policies.
• Serve as an agency liaison to community agencies and partners and, as needed, as a spokesperson on program policy in the community.
• Provide program and policy guidance and consultation to Southeast Region staff.
• Provide consultation, technical assistance, on-site visits, problem-resolution assistance, follow-up evaluation, and training to Office of Economic Self-Sufficiency supervisors and specialists.
• Track and analyze performance data, compile statistical reports for the Southeast Region, and provide reports to Circuit Operations for evaluation and program compliance.
• Coordinate assignments, activities, and projects between the State Office and Southeast Region Operations, working with other Program Offices and regional operations to facilitate service delivery across program lines.
• Assist with developing corrective action plans as requested.
• Evaluate program effectiveness and make recommendations based on monitoring results.
• Collect, compile, and analyze data.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior