Senior HR Consultant Hris

City of Toronto•Union, NJ

5d•Onsite

About The Position

The People & Equity Division, in partnership with the Technical Services Division, is undertaking a multi-year capital project to assess and implement recruitment technology integrated with the existing SuccessFactors system to support high-volume recruitment. The Senior HR Consultant HRIS will join the High-Volume Recruitment Capital project team and help enhance the City’s SuccessFactors Recruiting module. The role requires a deep understanding of Recruiting and its integration points with Employee Central and Onboarding. Reporting to the Manager, Human Resources Information Systems (HRIS), the incumbent works with operational and project leads, HRIS colleagues, People & Equity teams, Payroll, Pension & Employee Benefits, Technology Services, external consultants, and SAP processors. The role leads research, configuration, testing, implementation, integration, change management, and process improvement efforts. It also coordinates strategic initiatives and project work packages, advises stakeholders, and develops training materials, presentations, reports, and other project and operational documentation.

Requirements

Considerable experience in technical development of SuccessFactors Recruiting, Onboarding, and/or Employee Central modules, including development and support of custom integrations.
Considerable experience leading or collaborating with cross-functional teams to identify business needs, conduct business analysis, develop and execute test scripts, perform testing, and recommend technology solutions.
Experience with end-to-end recruitment processes and activities in SuccessFactors, including system tasks such as screening, interview scheduling, and managing assessments.
Post-secondary education in business administration, human resources management, business analysis, systems analysis, or a related area, or an equivalent combination of education and experience.
Knowledge of configuration and/or administration of role-based permissions for Employee Central and Recruiting Management.
Demonstrated analytical skills in assessing business processes, identifying best practices and service improvements, and optimizing system functionality for organizational HR needs.
Strong research, analytical, and problem-solving skills to investigate system and data issues and propose solutions in accordance with City incident management processes, protocols, HR policies, and guidelines.
Excellent interpersonal and negotiation skills, including the ability to build positive working relationships, develop solutions, and communicate effectively with stakeholders at varying levels.
Ability to exercise discretion and judgment and work independently or as part of a team.
Working knowledge of HR practices, procedures, and employment-related legislation, including the Occupational Health and Safety Act, Workplace Safety and Insurance Act, Human Rights Code, Labour Relations Act, Employment Standards Act, and Accessibility for Ontarians with Disabilities Act.
Ability to work outside regular hours to deliver time-sensitive projects, such as deployment of biannual SuccessFactors releases.

Nice To Haves

Project Management certification or accreditation.
SuccessFactors Expert SFX certification or accreditation.

Responsibilities

Research, test, configure, and implement SuccessFactors functionality supporting high-volume screening, assessment, and interview scheduling.
Lead the design, configuration, and implementation of SuccessFactors functionality to meet business requirements and recommend and implement system and business sustainment strategies and process improvements.
Lead testing, blueprinting, and implementation of selected third-party vendor technology integrated with SuccessFactors.
Work with the SuccessFactors Recruiting and Onboarding sustainment team to test, configure, and implement enhancements and develop change management plans for functionality changes.
Consult stakeholders to understand current and future business requirements and ensure they inform implementation and adoption of SuccessFactors functionality.
Develop test strategies, create test data in non-production systems, and execute test scenarios using various methodologies and systems.
Coordinate small- to mid-size strategic initiatives and projects, including leading or co-leading task groups.
Liaise with the HR Manager and High-Volume Recruitment Project team members to ensure work plans are followed and execute work packages to meet project objectives.
Collaborate with HRIS colleagues, People & Equity, Payroll, Pension & Employee Benefits, Technology Services, external consultants, and SAP processors to resolve issues and provide advice, consultation, and support to business partners and client divisions.
Determine change impacts related to SuccessFactors and communicate them to clients and stakeholders within the scope of assigned duties.
Develop and deliver presentations and training materials related to HR systems, business processes, and organizational initiatives.
Prepare reports and other documentation supporting project and operational objectives.