HR Operations Specialist (HRIS)
About The Position
The HR Operations Specialist (HRIS) is part of Trupanion’s HR Operations team, helping promote a positive employee experience by making Employee Lifecycle processes efficient, understandable, and impactful. The role provides Workday administrative support to internal system users, primarily by managing and processing system transactions and performing recurring work to maintain system health and data integrity. As part of a business-critical shared services function, the specialist owns designated support functions and works across teams to provide consistent, reliable business support. This position is open to candidates in the Seattle, Washington area and follows a hybrid schedule, with at least three days per week in the office.
Requirements
- Bachelor’s degree or equivalent work experience.
- At least 2 years of experience in administrative support or human resources.
- 1–2 years of Workday-specific experience is required.
- Experience with Microsoft Excel, Outlook, OneDrive, and SharePoint.
- Experience with ticketing or project management software such as Jira or SmartSheet.
- Familiarity with human resources practices, especially Employee Lifecycle processes.
- Excellent written and verbal communication skills, particularly in customer-facing support situations.
- Strong critical thinking and problem-solving abilities.
- Creative and innovative approach to challenges, with an interest in continuous process improvement.
- Ability to collaborate across functions.
- Ability to manage competing priorities in a fast-paced environment, with multitasking, time-management, and organizational skills.
- Experience implementing change initiatives or process improvements.
- High ethical standards and experience handling highly sensitive or confidential information.
- Must be authorized to work for any employer in the United States; visa sponsorship is not available.
Responsibilities
- Enter data promptly and accurately for HRIS processes, including new hires, contingent workers, job changes, compensation changes, and terminations.
- Partner with the business to implement large-scale organizational transformations accurately and effectively.
- Execute recurring HRIS responsibilities, review business-process transactions, and conduct audits to maintain data integrity.
- Create and maintain end-user documentation for administrative and general users.
- Respond to requests through centralized intake, resolve issues, identify common trends, and improve processes to enhance effectiveness and team member experience.
- Triage incoming HR questions and issues and route requests according to subject matter, complexity, and sensitivity.
- Retrieve HRIS data and maintain or develop reports to support changing business needs.
- Maintain HR documentation, including personnel records, policies, process flows, checklists, and communication templates, in partnership with other People Operations teams.
- Coordinate onboarding and offboarding communications, logistics, and administration with People Operations teams and business contacts.
- Support team members and managers before and after employment starts or ends.
Benefits
- Monthly bonuses (currently available to employees).
- Restricted Stock Units for new team members, vesting over four years.
- Medical, dental, and vision benefits at no cost to the employee.
- Four weeks of paid time off.
- Nine paid float holidays.
- Five-week sabbatical after five years of employment.
- Free medical health insurance for one dog or cat.
- Paid time off to volunteer at nonprofit organizations.
- Free on-site gym.
- Free dog walking services for office pets during business hours.
- Free parking.
- Paid ORCA cards.
- Casual, pet-friendly office environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
