HR Consultant Hris

City of Toronto•Union, NJ

6d•Onsite

About The Position

The HR Consultant HRIS will join the High-Volume Recruitment Capital project, a multi-year initiative led by the People & Equity Division in partnership with the Technical Services Division. The project will assess and implement recruitment technology that integrates with the existing SuccessFactors system to support high-volume recruitment. Reporting to the Manager, Human Resources Information Systems (HRIS), the consultant will work with operational and project leads to enhance the City’s SuccessFactors Recruiting module. The role requires a deep understanding of Recruiting and its integration with Employee Central and Onboarding. The consultant will research, test, provide quality assurance for, and implement SuccessFactors functionality and selected third-party technology. They will help translate business requirements into system configurations and process improvements, contribute to testing and implementation plans, and support change management. The role also involves consulting with stakeholders, resolving system and data issues, providing advice and support to business partners, and delivering presentations or training on HR systems and processes. The position is full-time and temporary for 12 months, based at Metro Hall in Toronto.

Requirements

Experience administering and/or maintaining SuccessFactors Recruiting, Onboarding, and/or Employee Central modules, including developing and supporting custom integrations.
Experience with end-to-end recruitment processes and activities in SuccessFactors, including screening, interview scheduling, and assessment management.
Experience developing technical test cases and conducting and documenting comprehensive testing of new or existing system functionality and reports.
Experience working on a cross-functional team to identify client and user needs, research and analyze options, and recommend technology implementations and process improvements.
Post-secondary education in business administration, human resources management, business analysis, systems analysis, or a related area, or an equivalent combination of education and experience.
Ability to identify improvement opportunities and optimize system functionality to enhance HR service delivery.
Research, analytical, and problem-solving skills to investigate system and data issues and propose solutions.
Strong interpersonal and negotiation skills, including the ability to build positive working relationships, develop solutions, and communicate effectively with stakeholders at varying levels.
Ability to exercise discretion and judgment and work independently or as part of a team.
Working knowledge of HR practices, procedures, and employment-related legislation, including the Occupational Health and Safety Act, Workers Safety Insurance Act, Human Rights Code, Labour Relations Act, Employment Standards Act, and Accessibility for Ontarians with Disabilities Act.
Ability to work outside regular hours to deliver time-sensitive projects, such as biannual SuccessFactors releases.

Nice To Haves

Project Management certification or experience.
SuccessFactors Expert SFX certification or accreditation.

Responsibilities

Represent the SuccessFactors Recruiting team in researching, testing, quality-assuring, and implementing functionality for high-volume screening, assessment, and interview scheduling initiatives.
Support the design, configuration, and implementation of SuccessFactors functionality to meet business requirements, and recommend or help develop system and business sustainment strategies and process improvements.
Contribute to testing, blueprinting, implementation, and integration of selected third-party vendor technology with SuccessFactors.
Work with the SuccessFactors Recruiting and Onboarding sustainment team to test, configure, implement, and establish a change management plan for the Redesigned Applicant Workbench.
Contribute to test strategies and test data creation in non-production systems, and execute test scenarios using various methodologies and systems to verify that functionality meets business requirements and quality standards.
Consult with stakeholders to understand current and future business requirements and support the implementation and adoption of SuccessFactors functionality.
Collaborate with HRIS colleagues, People & Equity, Payroll, Pension & Employee Benefits, Technology Services, external consultants, and SAP processors to facilitate resolutions and provide advice, consultation, and support to business partners and client divisions across the city.
Determine change impacts related to SuccessFactors and communicate with clients and stakeholders within assigned duties.
Deliver presentations, training, and information sessions on HR systems, business processes, and related initiatives.
Investigate system and data issues and propose solutions in accordance with incident management processes, protocols, HR policies, and guidelines.
Work outside regular hours when needed to deliver time-sensitive projects, such as deployment of biannual SuccessFactors releases.