Senior Housing Programs Manager

Safe Place For Youth•Los Angeles, CA

17h•Onsite

About The Position

The Senior Housing Program Manager is a member of the Safe Place for Youth Leadership Team and is responsible for developing, implementing, and managing holistic, client-centered, and innovative housing programs across multiple locations. The role oversees daily housing program operations and delivery, program compliance, staff management and development, budgets, data systems, incident follow-up, and program outcomes. The position is based on-site at multiple locations in Los Angeles, California, and is a full-time, exempt role scheduled Monday through Friday, 9:00 a.m. to 5:30 p.m. It is a driver position. Safe Place for Youth provides trauma-informed, low-barrier services to youth experiencing or at risk of homelessness in West Los Angeles. Its services include street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.

Requirements

B.A. or B.S. in Psychology, Sociology, or a related field, or equivalent professional experience.
At least 3 years of relevant experience with transition-age youth (TAY) experiencing homelessness and/or housing instability.
At least 2 years of professional experience in evaluation and project management, advocacy and coalition building, and managing or supervising.
Knowledge of best-practice models, including Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Trauma-Informed Care, and Critical Time Intervention.
Self-starter skills, including the ability to develop relationships, set a strategy, and execute; adaptability and calm under pressure are also required.
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) and Google Drive.
Reliable transportation, a valid California driver’s license, and proof of current insurance.
Familiarity with Los Angeles social service resources and the ability to creatively problem-solve member issues.
Strong written documentation skills.
For this driver position, applicants must provide a copy of their DMV driving record, valid driver’s license, and proof of insurance; job offers are contingent upon a satisfactory driving record.
Must meet mandated reporter requirements and report reasonable suspicions of child, elder, or dependent adult abuse or neglect.
Must provide proof of COVID-19 vaccination and, if eligible, booster vaccination, or request an accommodation or exemption through HR.

Nice To Haves

Proficiency with electronic record systems and/or Clarity is strongly preferred.

Responsibilities

Manage, administer, oversee, and support the daily operations and delivery of SPY’s Housing Programs.
Ensure program activities comply with relevant legislation and professional standards.
Assist with organizational development and program personnel management, including staff scheduling, record keeping, and performance evaluations.
Conduct appropriate and comprehensive follow-up on incidents and issues involving clients and staff.
Prepare monthly reports for agency leadership and evaluate program achievements against goals and outcomes.
Oversee and manage program budgets.
Oversee data collection, youth file maintenance, and data tracking systems, including HMIS and CiviCore.
Lead performance management for team members, including coaching and disciplinary processes, and ensure department goals and deadlines are met.
Provide trauma-informed, strengths-based supervision and professional development for supervisees.
Perform other duties as assigned to support the organization’s mission.