Senior Housing Programs Manager

SAFE PLACE FOR YOUTH•Los Angeles, CA

5d•$75,000 - $80,000•Onsite

About The Position

Safe Place for Youth (SPY), a service provider for youth experiencing or at risk of homelessness in West Los Angeles, is hiring a Senior Housing Program Manager. This member of the Leadership Team develops, implements, and manages holistic, client-centered housing programs across multiple locations. The role oversees daily housing program operations and service delivery, ensures compliance with applicable legislation and professional standards, and supports organizational development and program personnel management. The manager oversees budgets, data collection and youth records, and program evaluation and reporting. The role also leads team performance management and provides trauma-informed, strengths-based supervision and professional development. The position is full-time, on-site in Los Angeles, California, Monday through Friday, 9:00 a.m. to 5:30 p.m., and requires driving. Salary is $75,000–$80,000 annually.

Requirements

B.A. or B.S. in Psychology, Sociology, or a related field, or equivalent professional experience.
At least 3 years of relevant experience with transition-age youth (TAY) experiencing homelessness or housing instability.
At least 2 years of professional experience in evaluation and project management, advocacy and coalition building, and managing or supervising.
Knowledge of best-practice models, including Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Trauma-Informed Care, and Critical Time Intervention.
Self-starter skills, including the ability to develop relationships, set a strategy, and execute; adaptability and calm under pressure.
Working knowledge of Microsoft Office (Word, Excel, PowerPoint, and Outlook) and Google Drive.
Reliable transportation, a valid California driver’s license, and proof of current insurance.
Familiarity with Los Angeles social service resources and the ability to creatively problem-solve member issues.
Strong written documentation skills.
Provide a copy of driving record from the DMV, a valid driver’s license, and proof of insurance; a satisfactory driving record is required for the job offer.
Provide proof of COVID-19 vaccination and, if eligible, booster vaccination, or contact HR to request a reasonable accommodation or exemption.
Include references in the application.

Nice To Haves

Proficiency with electronic record systems and/or Clarity is strongly preferred.

Responsibilities

Manage, administer, oversee, and support daily operations and delivery of SPY housing programs.
Ensure program activities comply with relevant legislation and professional standards.
Assist with organizational development and program personnel management, including scheduling, record keeping, and performance evaluations.
Conduct appropriate and comprehensive follow-up on incidents and issues involving clients and staff.
Prepare monthly reports for agency leadership and evaluate program achievements against goals and outcomes.
Oversee and manage program budgets.
Oversee data collection, maintenance of youth files, and data tracking systems, including HMIS and CiviCore.
Lead performance management for team members, including coaching and disciplinary processes, and ensure department goals and deadlines are met.
Provide trauma-informed, strengths-based supervision and professional development for supervisees.
Perform other duties as assigned to support the organization’s mission.