Senior Home Lending Advisor- Michigan Ave- Chicago, IL

JPMorgan Chase & Co.•Chicago, IL

About The Position

The Senior Home Lending Advisor works in Chase Home Lending, guiding clients through the homeownership process and serving as their chief point of contact throughout the life of a loan. The role applies expertise in home lending products while adhering to regulatory requirements and marketing and promoting Chase financial products. The advisor partners with branch teams and bankers to build relationships, generate mortgage originations, and connect customers with relevant products and services. The role also provides consultative recommendations based on financial analysis, product knowledge, and customers’ needs and circumstances.

Requirements

  • Bachelor's degree or equivalent work experience in sales and/or real estate.
  • At least 3 years of mortgage lending and proven sales experience in retail banking.
  • Knowledge of the local real estate market.
  • Excellent written and oral communication skills.
  • Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
  • Meet applicable Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
  • Register with or update registration in the National Mortgage Licensing System and Registry (NMLS) under the SAFE Act, and maintain compliance with registration and renewal requirements.

Nice To Haves

  • FHA/VA sales experience.
  • Marketing, promoting, relationship-building, and consulting skills.
  • Intermediate PC skills in a Windows environment.

Responsibilities

  • Coach and mentor branch team members by providing training on products and services.
  • Work with bankers, meet their customers, and introduce new clients to bankers for additional products and services.
  • Collaborate with the team to create an outstanding customer experience using centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
  • Develop a strong partnership with assigned retail branches to promote mortgage loan originations in footprint territories, and function within formal and dotted-line reporting relationships.
  • Build a reputation as an internal and external mortgage expert and maintain good customer relationships.
  • Provide consultative recommendations based on financial analysis and expertise, product knowledge, and knowledge of customers’ financial needs, goals, and circumstances.
  • Adhere to regulatory requirements while marketing and promoting Chase financial products.

Benefits

  • Competitive total rewards package.
  • Base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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