Community Home Lending Advisor- Homewood, IL

JPMorgan Chase & Co. • Homewood, IL

5d

About The Position

Join Chase Home Lending as a Community Home Lending Advisor and help clients pursue homeownership by serving as their primary point of contact throughout the mortgage loan process. The role promotes Chase financial products while adhering to regulatory requirements and company policies. You will develop and maintain knowledge of home lending products and local housing assistance programs, build community relationships and referral networks, and work with branch teams and other partners to help customers from initial engagement through closing.

The position is subject to Loan Originator qualification requirements under the Dodd-Frank/Truth in Lending Act and requires registration with the National Mortgage Licensing System and Registry under the SAFE Act. Employment and continued employment are contingent on meeting applicable qualification, registration, renewal, and update requirements. The position also involves review of criminal conviction history, credit report, NMLS information, and other information relevant to financial responsibility, character, and fitness. A felony conviction within the last seven years disqualifies candidates from consideration.

JPMorgan Chase describes itself as a financial services firm serving households and small businesses. It offers a competitive total rewards package, with base salary determined by role, experience, skills, and location. Eligible roles may receive commission-based pay or discretionary incentive compensation. Benefits and programs are subject to eligibility.

Requirements

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• Five years of proven mortgage sales experience, including strong product, credit, and mortgage-process knowledge and understanding of FHA, VA, FNMA, and FHLMC guidelines, unique requirements, and low-down-payment products.
• Knowledge of the local real estate market and ability to build external referral sources and networks, such as realtors, nonprofits, community groups, and civic or professional organizations.
• Track record of customer satisfaction demonstrated through customer satisfaction scores and customer comments.
• Superior written and verbal communication skills for community outreach, homeowner education, and work with community-based nonprofits, community groups, consumer advocacy groups, and civic or professional groups.
• Intermediate personal computer skills in a Windows environment.
• Meet Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with applicable criminal-history, credit, and financial-responsibility review.
• Register with the NMLS or update an existing registration to reflect employment with JPMorgan Chase; complete required annual renewals and updates under the SAFE Act.
• Any felony conviction within the last seven years disqualifies candidates from consideration.

Responsibilities

• Maintain active knowledge of Chase home lending products and local housing assistance programs and grants for down-payment or closing-cost assistance.
• Promote mortgage products to Chase customers and people in the community; educate and counsel prospective customers who are not yet mortgage-ready while maintaining compliance with lending guidelines and Chase policies.
• Act as an internal and external mortgage expert and conduct community relationship-building activities that promote mortgage loan originations.
• Partner with branch teams by training them on products and services, meeting with their customers, and introducing new clients to bankers for additional products and services.
• Create a strong customer experience using centrally managed marketing and lead-generation efforts, including direct mail, media advertisements, cross-selling, relocation and statement programs, Chase.com, electronic newsletters, and outbound lead sourcing.
• Serve as the single point of contact throughout mortgage origination by addressing concerns, explaining financial terms and requirements, coordinating with partners and stakeholders, troubleshooting obstacles, and tracking progress from initial engagement through application and closing.

Benefits

• Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
• Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level