Senior Home Lending Advisor- Round Lake Beach, IL

JPMorgan Chase & Co.•Round Lake Beach, IL

About The Position

Chase Home Lending is hiring a Senior Home Lending Advisor to guide customers through the life of their home loan and serve as their primary point of contact. The advisor uses knowledge of home lending products while adhering to regulatory requirements and marketing Chase financial products. The role works with a motivated team focused on helping clients achieve homeownership and offers an opportunity to contribute to the business and grow a career. The advisor coaches and mentors branch staff, works with bankers and their customers, and partners with retail branches to promote mortgage originations. The role also uses a range of marketing and lead-generation programs, develops relationships with customers, and provides consultative recommendations based on financial analysis, product expertise, and customers’ needs and circumstances. The position is subject to applicable Loan Originator qualification and SAFE Act requirements, including NMLS registration. Employment offers are contingent on the stated background and eligibility reviews and continued employment requires compliance with applicable requirements.

Requirements

  • Bachelor’s degree or equivalent work experience in sales and/or real estate.
  • At least 3 years of mortgage lending and proven sales experience in retail banking.
  • Knowledge of the local real estate market.
  • Excellent written and oral communication skills.
  • Knowledge of FHA, VA, FNMA, and FHLMC guidelines.
  • Meet applicable Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and comply with SAFE Act requirements, including NMLS registration.
  • Employment is contingent on the stated criminal conviction history, credit, NMLS, and other eligibility reviews.

Nice To Haves

  • FHA/VA sales experience.
  • Marketing, promoting, relationship-building, and consulting skills.
  • Intermediate PC skills in a Windows environment.

Responsibilities

  • Coach and mentor the branch team by training them on products and services.
  • Work with bankers, meet their customers, and introduce new clients to bankers for additional products and services.
  • Collaborate with the team to deliver an outstanding customer experience using direct mail, media advertisements, cross-sell efforts, relocation and statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
  • Develop a strong partnership with assigned retail branches to promote mortgage loan originations in footprint territories, and function within formal and dotted-line reporting relationships.
  • Build a reputation as an internal and external mortgage expert and maintain strong customer relationships.
  • Provide consultative recommendations based on financial analysis and expertise, product knowledge, and customers’ financial needs, goals, and circumstances.
  • Adhere to regulatory requirements while marketing and promoting Chase financial products.
  • Register with or update registration in the National Mortgage Licensing System and Registry as required, and complete annual renewals and required updates.

Benefits

  • Competitive total rewards package, including base salary; eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
  • Reasonable accommodations for religious practices and beliefs and for mental health or physical disability needs.
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